Customer Experience Coordinator

5 days ago


Norwich, Norfolk, United Kingdom Cooks Motor Group Full time
Customer Experience Coordinator

We are seeking a highly skilled and experienced Customer Experience Coordinator to join our team at Mercedes-Benz Norwich as a part-time Receptionist.

In this role, you will be responsible for delivering exceptional customer experiences, managing the waiting area and showroom, and providing administrative support as needed.

Responsibilities:
  • Deliver exceptional customer experiences by greeting and welcoming customers in a friendly and professional manner
  • Maintain a clean and welcoming environment in the customer waiting area and showroom
  • Assist with general administrative duties such as managing emails and handling customer enquiries

The ideal candidate will have proven experience in a customer-facing role with excellent communication and interpersonal skills. They will also have strong organisational skills and be able to multitask effectively.

Benefits:
  • A competitive salary estimated at £25,000 - £30,000 per annum based on 18 hours per week
  • Access to healthcare professionals 24/7
  • Opportunities for career development and training
  • A dynamic and supportive team environment


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