Customer Experience Coordinator for Equine Vets
3 weeks ago
We are seeking an experienced Reception Team Member to join our team at Taverham Veterinary Hospital. As a key member of the reception team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the smooth operation of the hospital.
About the RoleKey responsibilities include:
- Providing exceptional customer service to clients and their pets
- Managing administrative tasks, including appointment scheduling and patient record keeping
- Supporting the smooth operation of the hospital, including handling payments and responding to client queries
To be successful in this role, you will need:
- Proven experience in a similar position
- Excellent communication skills
- A strong understanding of veterinary practice procedures
- Ability to maintain accurate records
This is a full-time position with an average 40-hour week, Monday to Friday and every other Saturday morning from 8:30 am – 1:30 pm. You will be required to work two Bank Holidays per year.
The salary for this role is up to £26,416 per annum, depending on experience.
Benefits- 6.6 weeks' annual leave
- Additional annual leave for your birthday, added to your holiday allowance
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are committed to making reasonable adjustments during the recruitment process.
-
Equine Veterinary Front Desk Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom VC Evidensia UK Full timeAbout UsVC Evidensia UK is a leading veterinary practice dedicated to providing exceptional care to animals. We are seeking an experienced and skilled Equine Veterinary Front Desk Coordinator to join our team.Job DescriptionWe are looking for a highly organized and efficient individual to manage the front desk, provide excellent customer service, and support...
-
Customer Experience Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Cooks Motor Group Full timeCustomer Experience CoordinatorWe are seeking a highly skilled and experienced Customer Experience Coordinator to join our team at Mercedes-Benz Norwich as a part-time Receptionist.In this role, you will be responsible for delivering exceptional customer experiences, managing the waiting area and showroom, and providing administrative support as...
-
Customer Experience Coordinator
3 days ago
Norwich, Norfolk, United Kingdom TCN UK Full timeAbout UsTcn Uk is a leading provider of flexible workspaces and communities that help businesses thrive. Our vision is to create surprising places that inspire creativity and innovation.Our MissionWe believe that every business deserves a place to call home, where they can focus on what matters most – growing their business. At Tcn Uk, we strive to create...
-
Community Experience Coordinator
1 month ago
Norwich, Norfolk, United Kingdom The Learning Experience #398 Full timeRole OverviewThe Hospital Volunteer Liaison plays a vital role in engaging with patients, carers, and visitors at The Learning Experience #398. As a member of our team, you will have the opportunity to work closely with our Patient Experience Team to deliver exceptional patient care.Job DescriptionIn this role, you will conduct surveys using iPads on the...
-
Equine Veterinary Practice Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom VC Evidensia UK Full timeJob OverviewVC Evidensia UK is seeking a highly skilled Equine Veterinary Receptionist to join our team. As a key member of the front desk, you will be responsible for providing exceptional customer service and supporting the clinical team.We are committed to delivering high-quality patient care and strive to create a welcoming environment for our clients....
-
Customer Experience Coordinator
1 month ago
Norwich, Norfolk, United Kingdom Group 1 Automotive Full timeAbout the RoleAs a Service Advisor with Group 1 Automotive, you will play a pivotal role in delivering exceptional customer experiences across our UK Retail Centres. With a focus on providing outstanding support and guidance to customers throughout their vehicle maintenance and repair journey.This is an exciting opportunity for a skilled individual to join...
-
Customer Experience Coordinator
2 weeks ago
Norwich, Norfolk, United Kingdom Bupa Full timeJob DescriptionThis is a fast-paced, busy, and varied role that requires excellent communication skills and attention to detail. As a Front of House Receptionist, no two days will be the same, and you will need to be adaptable and able to work effectively under pressure.Main Responsibilities:Deliver exceptional customer service to adults and children,...
-
Emergency Vet Surgeon Wanted
2 months ago
Norwich, Norfolk, United Kingdom bvsjobs.co - Jobboard Full timeVeterinary Surgeon for Emergency Services1 Estimated Salary: £70,000 - £90,000 per annumLocation: NorfolkJob Type: Full TimeWe are seeking a highly skilled veterinary surgeon to join our team in delivering top-notch care to small animals and exotic pets in our emergency night vet service.The ideal candidate will have a strong background in emergency...
-
Dining Experience Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Madelelines of aylsham Full timeDining Experience CoordinatorWe are seeking a highly skilled and motivated individual to join our team as a Dining Experience Coordinator. In this role, you will be responsible for overseeing the daily operations of our café, ensuring smooth service, and delivering exceptional customer experiences.Responsibilities:Manage and train a positive team...
-
Part-Time Café Leader Opportunity
3 weeks ago
Norwich, Norfolk, United Kingdom Spider Full timeCafé Manager WantedAn international equine charity is searching for a Café Supervisor to lead their part-time café teams in two locations: Belwade Farm, Aboyne, Aberdeenshire and Hall Farm, Snetterton, Norfolk.About UsThe charity aims to make a positive impact through their equestrian activities and charitable initiatives.Key ResponsibilitiesTo supervise...
-
Customer Experience Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Group 1 Automotive Careers Full timeJob Summary">We are looking for a highly skilled and experienced Service Advisor to join our team in Norwich. The successful candidate will be responsible for managing customer relationships, coordinating vehicle repairs, and maintaining the highest standards of service excellence.This is an exciting opportunity for someone who is passionate about delivering...
-
Veterinary Leader for Norwich Practice
1 month ago
Norwich, Norfolk, United Kingdom GLG Vets Full timeAbout Us:GLG Vets is a well-established veterinary practice in Norwich, Norfolk. We are excited to be recruiting for a Senior Veterinary Surgeon to join our friendly and experienced team.Job Summary:This is an excellent opportunity to work alongside 7 other vets, including 5 experienced colleagues and 2 new graduates. Our practice offers a supportive...
-
Night Time Vet Role in Norfolk
3 weeks ago
Norwich, Norfolk, United Kingdom bvsjobs.co - Jobboard Full timeNight Veterinary Surgeon RoleWe are seeking a skilled veterinary surgeon to join our night team in Norwich, providing high-quality emergency care for small animals and exotic pets.Our independent practice offers a unique opportunity to develop and grow an emergency night vet service, with a dedicated team and state-of-the-art facilities.The successful...
-
Veterinary Care Specialist
2 weeks ago
Norwich, Norfolk, United Kingdom GLG Vets Full timeAbout GLG Vets:We are a well-established veterinary practice in Norwich, Norfolk, dedicated to providing exceptional care for our patients and clients. Our friendly and experienced team of 8 vets works together to deliver high-quality care in a supportive environment.Role Overview:We are seeking an experienced Senior Veterinary Surgeon to join our team. As a...
-
Experienced Equine Veterinarian Wanted
3 days ago
Norwich, Norfolk, United Kingdom British Veterinary Association Full timeAbout UsNorwich is a lovely city to live and work in, offering the perfect blend of urban and rural living. Our three Vets for Pets practices in Norwich are individually owned and run, providing a supportive and dynamic work environment. We have a superb clinical and support staff team, with seven veterinarians and six veterinary nurses at our Hall Road...
-
Team Lead
3 weeks ago
Norwich, Norfolk, United Kingdom CCR RECRUITMENT SERVICES LTD Full timeAre you an experienced Team Lead looking for a new challenge? Look no further! CCR Recruitment Services Ltd is seeking a talented Team Lead - Customer Experience to join our team.About the Role:This is an amazing opportunity to lead a team of customer service professionals and deliver exceptional results. You will be responsible for managing and maintaining...
-
Customer Experience Logistics Coordinator
1 week ago
Norwich, Norfolk, United Kingdom Mattressman Full timeMattressman is looking for a skilled Delivery Driver to handle daily deliveries.Responsibilities:Loading and Transporting Goods: Safely load and transport goods to clients' homes.Inspecting Vehicles: Regularly check vehicles and complete inspection reports.Order Verification: Verify orders before and after delivery to ensure accuracy and customer...
-
Veterinary Surgeon Opportunity
4 days ago
Norwich, Norfolk, United Kingdom Vetisco Full timeThe Chapelfield group has been a significant part of the Norwich and Norfolk community for a great many years, providing high-quality veterinary care to its clients. As a Veterinary Surgeon at our Long Stratton site, you will be part of an experienced team of 8 Vets, 8 Nurses, and a wonderful support team. Our small animal practices are located in Norwich,...
-
Small Animal Vet Position Available
3 days ago
Norwich, Norfolk, United Kingdom Bright Leaf Recruitment Full timeAbout the RoleWe are seeking an experienced small animal vet to join our team at our 5-site practice in Norwich. This is an exciting opportunity to work with a progressive first opinion practice that offers a range of benefits and career development opportunities.Key ResponsibilitiesProvide high-quality patient care and work closely with our team of vets and...
-
Customer Service Coordinator
3 days ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeService Service Employment Agency Limited is seeking a skilled Customer Service Coordinator to join their team. In this role, you will be responsible for providing exceptional customer service and support to stakeholders, ensuring their queries are progressed accurately and efficiently.The RoleYou will work closely with the business support team to ensure...