Customer Experience Ambassador

2 days ago


Norwich, Norfolk, United Kingdom McDonald's Full time

Company Overview

McDonald's is a world-renowned brand that thrives on a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by these values every day and foster a safe, respectful and inclusive workplace, providing quality jobs for all.

We're committed to delivering exceptional customer experiences in our restaurants. As a Crew Member, you'll be part of a team that works together to provide top-notch service and maintain high standards of quality, cleanliness and food safety.

Job Summary

We're looking for an enthusiastic and friendly individual to join our team as a Crew Member. You'll have the opportunity to work in a fast-paced environment, interact with customers, and contribute to maintaining a clean and welcoming restaurant atmosphere.

Key Responsibilities:

  • Provide excellent customer service, ensuring every customer has a brilliant experience
  • Prepare and serve hot food, operate the till, and maintain a clean dining area
  • Work efficiently and productively, adhering to company guidelines and management direction
  • Treat all customers and colleagues with courtesy and respect, promoting a positive team culture

Requirements:

  • Friendly, welcoming, and courteous behavior, with effective communication skills
  • Ability to maintain high energy levels while working efficiently and productively

Benefits Package:

  • Flexible hours
  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high street and online brands

Salary: £9.50-£10.00 per hour (with a premium pay uplift of £1.50 per hour between Midnight and 6am)



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