Customer Service Ambassador

1 week ago


Norwich, Norfolk, United Kingdom AF Blakemore & Son Ltd Full time

Exciting Opportunity for a Customer Service Ambassador at SPAR Lingwood

We are seeking an experienced and enthusiastic individual to join our team as a Customer Service Ambassador at SPAR Lingwood in Norwich.

About the Role:

As a Customer Service Ambassador, you will play a vital role in delivering exceptional customer service, supporting store management, and contributing to the continuous improvement of the store.

Your Key Responsibilities:

  • Greet customers in a friendly and welcoming manner
  • Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
  • Upsell selected products to customers and highlight multi-buy offers
  • Work stock, checking deliveries, stocking shelves, and maintaining a clean and organised sales floor
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays

About You:

We are looking for someone with previous experience in a similar role and/or industry, who can demonstrate excellent attention to detail, follow instructions, and procedures. You should also have some understanding of legislative responsibilities in a retail environment and the skills to assist with adherence.

What's in it for You?

As a Customer Service Ambassador at SPAR Lingwood, you will enjoy a competitive salary of £18,000 - £22,000 per annum, plus benefits including holiday pay, pension scheme, and life insurance. You will also have the opportunity to develop your skills and capability in a highly supportive and multi-diverse culture, gain hands-on experience in a high-volume, fast-paced convenience store, and enjoy generous staff discounts in all our SPAR stores.



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