Customer Service Representative
3 weeks ago
We're seeking a highly motivated and personable IT-literate customer service professional to join our professional services organisation.
The customer service team provides support to multiple e-commerce web shops daily, through telephone, email, and online chat support.
As a customer-focused individual with a proactive approach, you'll thrive in a fast-paced environment and be keen to develop your skills in a growing service team.
This is a 4-month contract to cover our client's busy pre and post-Christmas period, with potential for a permanent role at the end of the fixed term.
Key responsibilities include:
- Providing excellent customer service in-line with client requirements and internal KPIs.
- Responding to calls and web-based enquiries in a timely manner, resolving issues at the first point of contact and escalating when necessary.
- Assisting with the on-boarding of new clients.
- Maintaining and updating client information, including company manuals.
Key Skills: IT literacy, proactive approach, customer focus, ability to work in a fast-paced environment.
What We Offer: A dynamic and professional services organisation with opportunities for skill development and potential for a permanent role.
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Customer Service Representative
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Customer Service Representative
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Norwich, Norfolk, United Kingdom The VPS Group Full timeCustomer Service RepresentativeAt Evander, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to...
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Customer Service Representative
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Customer Service Representative
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