Customer Service Representative

4 weeks ago


Norwich, Norfolk, United Kingdom Reed Full time

We are seeking a skilled Customer Service Representative to join our team at Reed. This role involves handling customer inquiries and providing exceptional service via telephone, email, or face-to-face interactions.

The ideal candidate will possess experience in a fast-paced, customer-focused environment and be proficient in handling multiple software packages simultaneously. They will also be able to think on their feet and remain patient and composed when dealing with frustrated or upset customers.

As a Customer Service Representative, you will be responsible for logging queries, actively listening to customers, and providing solutions to their concerns. You will also be part of a dynamic team that values continuous learning and growth.

For more information about the role, please contact Andrea Makings or Maxine Ettridge at the Norwich office of Reed.


  • Sales Representative

    3 weeks ago


    Norwich, Norfolk, United Kingdom Service Service Full time

    Job Title: Sales RepresentativeAre you a motivated and enthusiastic individual looking for a new challenge? Do you have excellent communication skills and a passion for sales?We are seeking a Sales Representative to join our team at Service Service. As a Sales Representative, you will be responsible for making outbound calls to customers, processing...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    We're seeking a highly motivated and personable IT-literate customer service professional to join our professional services organisation.The customer service team provides support to multiple e-commerce web shops daily, through telephone, email, and online chat support.As a customer-focused individual with a proactive approach, you'll thrive in a fast-paced...


  • Norwich, Norfolk, United Kingdom Wheatstone Solutions Full time

    A new opportunity has arisen for a Customer Service Representative to join Wheatstone Solutions, a leading provider of recruitment services. The successful candidate will be responsible for delivering exceptional customer care to homeowners in the Norwich area.The Role:Reporting to the Head of Department, the Customer Service Representative will provide a...


  • Norwich, Norfolk, United Kingdom The VPS Group Full time

    Customer Service RepresentativeAt Evander, we are seeking a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to resolve...


  • Norwich, Norfolk, United Kingdom BT Group Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at EE. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer inquiries and resolving...


  • Norwich, Norfolk, United Kingdom World Fuel Services Full time

    At World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...


  • Norwich, Norfolk, United Kingdom The VPS Group Full time

    Customer Service RepresentativeAt Evander, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to...


  • Norwich, Norfolk, United Kingdom The VPS Group Full time

    Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at The VPS Group. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless communication with our clients, stakeholders, and internal teams.Key...


  • Norwich, Norfolk, United Kingdom World Fuel Services Full time

    At World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...


  • Norwich, Norfolk, United Kingdom World Fuel Services Full time

    At World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...


  • Norwich, Norfolk, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide outstanding customer service, responding...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers at beBee Professionals in Norwich.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Aviva. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, processing and servicing their home insurance policies, and gathering the necessary information to ensure...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide...


  • Norwich, Norfolk, United Kingdom Sainsbury's Full time

    About the RoleWe're seeking a skilled Customer Service Representative to join our team as an Online Assistant. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Pick and deliver online customer orders to their doorstepsProvide excellent customer service...


  • Norwich, Norfolk, United Kingdom Frasers Group Full time

    Key ResponsibilitiesAs a Customer Service Representative at Frasers Group, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Areas of FocusTo greet customers with a sincere and warm welcome and ensure they are aware you are there to help.To ask open questions to find out...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the Role:As a Customer Service Representative at Aviva, you will play a vital role in providing exceptional customer experiences. You will be the face of Aviva, ensuring our customers feel supported and cared for.With a clear pay progression framework, you will have opportunities to develop your skills and progress in your role.We offer a generous...


  • Norwich, Norfolk, United Kingdom Reed Full time

    We are seeking a skilled Customer Service Representative to join our team at Reed. This role involves providing exceptional customer service via telephone, email, or face-to-face interactions.The ideal candidate will have experience in a fast-paced, customer-focused environment and be able to handle multiple software packages simultaneously.Key...


  • Norwich, Norfolk, United Kingdom Reed Full time

    We are seeking a skilled Customer Service Representative to join our client in a part-time capacity. This role involves handling customer inquiries via telephone, email, and face-to-face interactions.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a customer-focused...


  • Norwich, Norfolk, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityMaximise Sales and Deliver Exceptional Customer ExperienceWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at SPAR. As a key member of our store team, you will play a vital role in supporting our store management and creating a positive customer experience. Your...