Waiting List Coordinator

7 months ago


Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Undertake responsibility for Plastic Surgery waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems. To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies, procedures and targets on real time data entry and confidentiality Good working knowledge of PAS and the ability to undertake RTT recording as appropriate. Record all relevant information to Trust guidelines in line with Information Governance and policies. To implement booked admission protocols and procedures for Plastic Surgery; this will involve mutually agreeing a booked date for patients attending the unit.

To initiate action regarding cancellation. To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit. Close liaison with the medical secretarial staff to ensure accurate updating of information. Compile the departmental theatre lists, and assign patient confirmation times.

Ensure that the relevant documentation required by the unit about the patients is kept in an efficient and accessible manner. To verify and record all patients details on the patient management system in use within the unit (including waiting list card details) as required Ensure all urgent referrals are dealt with in accordance with Patient Access policy To ensure patients receive all relevant information regarding the date of their planned admission. Please see the attached job description for full details.



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