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Apprentice Administrator

7 months ago

Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

Fixed term contract for 14 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help

We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of Apprentices having further plans in place following their Apprenticeship e.g. going on to further education, joining the NNUH staff bank or obtaining employment at another organisation.

What We Offer?
- Entrance to not just a job but a career that makes a difference to Norfolk
- Opportunities to further your education, and branch out within the Trust or the wider NHS
- Opportunity to network across NNUH Trust, working with people from all walks of life in Norwich
- Flexible working options allowing you dedicated time to work on your studies

**Apprenticeship Eligibility Criteria**:
**All applicants must be**:

- Aged 16+
- Resident in the UK/EEA for the last three consecutive years
- Must not be in any form of formal government-funded education upon the start of their apprenticeship

**Qualifications and Skills Required**:

- Good general standard of education
- Good standard of literacy and numeracy
- Good communication and interpersonal skills
- Good IT skills

**Full time**: 37.5 hours per week

£198.00 per week

Who are we?

Older People’s Medicine (OPM)is the largest Medicine Specialty at NNUH, caring for patients aged 70 and above. It is home to the UK’s first Older People’s Emergency Department (OPED). OPM also offers an “admission avoidance” service (OPAS) which allows health care professionals to refer patients to be seen by a Geriatrician within 48 hours of referral.

TheRenal Departmentat NNUH is responsible for providing specialised medical care to patients with kidney-related conditions. The department has a specialist base ward at NNUH for urgent acute dialysis treatments, whilst also running outpatient dialysis services at Cromer and the Norfolk and Norwich Kidney Centre (NNKC). The service is largely based upon outpatient appointments and runs a general nephrology clinic.

Who we’re looking for?

We are looking for a caring and motivated Apprentice Administrator to be a member of a collaborative and hardworking team to provide administrative support to our busy department. Key roles will include but not limited to; typing letters to patients/GP’s using Dictate IT (SWIFT) and the Electronic Document Template (EDT), assist in maintaining patient investigation databases, checking patient discharge letters electronically, answering telephones and dealing with queries efficiently, assisting clinicians with ad-hoc queries, booking of outpatient clinic appointments and assisting in the day-to-day running of the OPM/OPED reception, OPM/Renal secretaries office and the NNKC.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.