Customer Journey Manager

Everpool is seeking a skilled Repair Journey Coordinator to join our claims team. In this role, you will be responsible for coordinating the repair journey for customers, working closely with contractors and customers to ensure timely and effective resolution.You will have a caseload of claims to manage, with a focus on running the repair journey and...

Job SummaryKPI Recruiting is seeking a Customer Experience Manager to lead our claims team. As a senior role, you will be responsible for managing a team of surveyors within a designated region, as well as triaging insurance claims and appointing appropriate suppliers to ensure optimal outcomes for the customer while managing costs for the insurer.The ideal...

Everpool Recruitment Job OpportunityWe are looking for an experienced Claims Handler to join our team in Newcastle under Lyme, ST5.This role offers the ideal candidate a chance to work on a hybrid basis, owning a caseload of insurance claims and fielding calls from customers, clients, and suppliers.Responsibilities:Owning a caseload of insurance...

About the RoleWe are currently seeking a highly skilled Property Claims Management Lead to join our team at Everpool. As a key member of our claims management team, you will play a vital role in ensuring that customers receive the highest level of service throughout their journey.This is an exciting opportunity for a seasoned property claims handler looking...

Role OverviewThe Senior Claims Handler will work with a high level of autonomy to ensure customers receive the highest level of service through their claim journey. This role is based in Newcastle under Lyme and offers a competitive salary, benefits package, and opportunities for growth.Key Responsibilities:Manage a caseload of claims, running the repair...

Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Newcastle under Lyme, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and...

Job Summary: We are seeking an experienced Claims Handler to manage a caseload of insurance claims across a multi-client team. You will oversee all stages of the claims process from initiation to resolution, assuming responsibility for a key aspect of the customer experience throughout their insurance claim journey.

We are seeking a Customer Service Specialist to join our retail team in Newcastle under Lyme, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register...

We are seeking a Customer Service Specialist to join our retail team in Newcastle under Lyme, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...

We are looking for a skilled Sales Assistant to join our team in Newcastle under Lyme, UK. The successful candidate will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:To provide customers with a positive shopping experience by assisting them with product selection and...

We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and answering customer queries.Collaborating with internal teams to ensure seamless customer experiences.Managing customer...

Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Newcastle under Lyme, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a...

About the RoleWe're looking for an experienced Contact Centre Manager to oversee the daily operations of our Technical Services Contact Centre and Field Services Department. You'll be responsible for establishing and monitoring key performance indicators (KPIs) to measure team performance, identifying areas for improvement, and driving continuous improvement...

Lead the Charge in Customer ExperienceWe're seeking a seasoned professional to spearhead our customer experience efforts. As Head of Customer Experience, you'll lead the charge in creating exceptional experiences for our customers.This pivotal role will place you at the forefront of our mission to deliver world-class customer service, supported by...

Join Our Team as a Customer Experience Leader and Shape the Future of Energy StorageWe are seeking an experienced professional to lead our customer experience team and drive excellence in the smart energy industry. As Head of Customer Experience, you will be responsible for inspiring a culture of excellence and driving continuous improvement across all...

We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in Newcastle under Lyme, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...

BeBee Professionals is a dynamic company seeking an experienced Customer Service Representative to join our team in Newcastle under Lyme, United Kingdom. This role will provide an excellent opportunity for you to utilize your communication and problem-solving skills while working with a talented team.About the Job:This is a full-time position that requires...

We are seeking a motivated and customer-focused Sales Assistant to join our retail team in the UK. The successful candidate will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Job Summary:The Sales Assistant will be responsible for providing customers with a positive shopping experience,...

Job Title: Customer Experience LeadOverview:Bally's Interactive is a leading entertainment provider, embracing diversity and striving to make a difference for players. As a key member of our team, you will lead a group of Customer Support Advisors and Chat Hosts in a fast-paced contact centre environment, empowering them to provide exceptional...

Job Overview:GivEnergy is a leading manufacturer of electronic equipment designed to manage energy use and production. We are seeking an experienced Customer Service Excellence Lead to join our team and lead the Technical Services Contact Centre and Field Services Department.Key Responsibilities:Drive customer loyalty by providing exceptional customer...