Sales and Customer Support Specialist
17 hours ago
We are seeking a motivated and customer-focused Sales Assistant to join our retail team in the UK. The successful candidate will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.
Job Summary:
The Sales Assistant will be responsible for providing customers with a positive shopping experience, maintaining a high level of product knowledge, and operating the cash register accurately and efficiently.
Main Responsibilities:
- To greet and assist customers with product selection, answering their queries and providing recommendations.
- To maintain a high level of product knowledge, keeping up-to-date with new products and promotions.
- To operate the cash register accurately and efficiently, handling transactions and maintaining a neat and tidy workspace.
- To maintain the store's visual presentation and stock levels, including restocking shelves and tidying displays.
- To assist with stock replenishment and inventory checks, ensuring that stock levels are accurate and up-to-date.
- To ensure a clean and tidy store environment, adhering to health and safety standards.
- To meet or exceed sales targets set by the store management, identifying opportunities to increase sales and improve customer satisfaction.
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
- Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Flexibility to work weekends, evenings, and holidays, as required.
- Basic IT skills for till and stock management systems, with the ability to learn new software quickly.
Estimated Salary: £21,000 - £26,000 per annum, depending on experience.
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