Sales and Customer Support Specialist

17 hours ago


Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a motivated and customer-focused Sales Assistant to join our retail team in the UK. The successful candidate will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.

Job Summary:

The Sales Assistant will be responsible for providing customers with a positive shopping experience, maintaining a high level of product knowledge, and operating the cash register accurately and efficiently.

Main Responsibilities:

  • To greet and assist customers with product selection, answering their queries and providing recommendations.
  • To maintain a high level of product knowledge, keeping up-to-date with new products and promotions.
  • To operate the cash register accurately and efficiently, handling transactions and maintaining a neat and tidy workspace.
  • To maintain the store's visual presentation and stock levels, including restocking shelves and tidying displays.
  • To assist with stock replenishment and inventory checks, ensuring that stock levels are accurate and up-to-date.
  • To ensure a clean and tidy store environment, adhering to health and safety standards.
  • To meet or exceed sales targets set by the store management, identifying opportunities to increase sales and improve customer satisfaction.

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
  • Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays, as required.
  • Basic IT skills for till and stock management systems, with the ability to learn new software quickly.

Estimated Salary: £21,000 - £26,000 per annum, depending on experience.



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