Property Claims Management Lead

19 hours ago


Newcastle under Lyme, Staffordshire, United Kingdom Everpool Full time
About the Role

We are currently seeking a highly skilled Property Claims Management Lead to join our team at Everpool. As a key member of our claims management team, you will play a vital role in ensuring that customers receive the highest level of service throughout their journey.

This is an exciting opportunity for a seasoned property claims handler looking to take on new challenges and responsibilities. You will be working closely with contractors and stakeholders to resolve complex claims issues, as well as reviewing and approving contractor variations and estimates from third-party suppliers.

To succeed in this role, you will need excellent communication and interpersonal skills, as well as strong analytical and problem-solving abilities. If you are a motivated and organized individual who enjoys working in a fast-paced environment, we would love to hear from you

Key Responsibilities:

  • Manage a caseload of claims from initiation to completion
  • Work closely with contractors and stakeholders to resolve complex claims issues
  • Review and approve contractor variations and estimates from third-party suppliers
  • Justify cost increases to minimize claim leakage
  • Communicate effectively with customers via phone and email

Benefits:

  • Competitive salary: £24,000 - £26,000 per annum
  • 28 days annual leave
  • Birthday off work
  • Cycle-to-work scheme
  • Annual staff awards


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