Caseworker for Insurance Claims

2 weeks ago


Newcastle under Lyme, Staffordshire, United Kingdom Claims Consortium Group Full time
Job Description
We are looking for an experienced insurance claims professional to join our team. As a key member of our claims team, you will be responsible for owning a caseload of insurance claims and working closely with clients, customers, and suppliers to resolve claims efficiently. You will need to have excellent communication and interpersonal skills, as well as strong organizational abilities and good IT skills. This role requires a minimum of 3 days per week in our Newcastle under Lyme office. We hold regular inductions and provide ongoing support to help you thrive in your role.

Responsibilities:
- Own a caseload of insurance claims
- Field customer calls and engage with clients via multiple channels
- Work closely with suppliers to resolve claims efficiently
- Develop and maintain strong relationships with clients and suppliers
- Meet deadlines and manage workload effectively

Requirements
- Previous experience in insurance claims handling
- Strong communication and interpersonal skills
- Good IT skills and ability to learn new systems
- Ability to work independently and as part of a team
- Strong organization and time management skills

What We Offer
We offer a competitive salary, a supportive team environment, and ongoing support to help you thrive in your role. We strive to create an inclusive workforce that values diversity and promotes equal opportunities. We welcome applications from candidates with a range of backgrounds and experiences. The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience.

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