Insurance Claim Handler

5 days ago


Newcastle under Lyme, Staffordshire, United Kingdom Everpool Full time
About the Role

This Senior Claims Handler position at Everpool is an excellent opportunity for an experienced professional to take their career to the next level. Based in Newcastle under Lyme, this role offers a competitive salary, generous benefits package, and opportunities for growth and development.

Key Accountabilities:
  • Responsible for managing a caseload of claims, providing exceptional customer service and ensuring timely resolution.
  • Work collaboratively with network contractors, ensuring they actively progress their active and on-hold WIPs and maintain regular communication with customers.
  • Review and approve contractor variations or estimates, justifying any cost increases to minimize claim leakage.

Requirements:
  • At least 1 year of experience in property claims handling, preferably in a similar role.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Excellent communication and interpersonal skills, with a proven ability to build strong relationships with customers and colleagues.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines.

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