Hybrid Customer Service Role
5 days ago
We are looking for an experienced Claims Handler to join our team in Newcastle under Lyme, ST5.
This role offers the ideal candidate a chance to work on a hybrid basis, owning a caseload of insurance claims and fielding calls from customers, clients, and suppliers.
Responsibilities:- Owning a caseload of insurance claims
- Fielding calls from customers, clients, and suppliers
- Responsible for the customer journey regarding their insurance claim
- Engaging with clients, customers, and suppliers via multiple communication channels
- Previous customer service experience
- Previous insurance industry experience desirable but not essential
- Good IT skills with the ability to use multiple systems
- Good communication and organisational skills
- 28 days holiday per annum
- Birthday off work
- Charity Days Off
- Healthcare
- Purchase extra holidays
- Cycle to work scheme
- Paid lunch once a week when in the office
- Team nights out
- Annual Staff awards
The estimated salary for this position is £25,000 - £30,000 per annum depending on experience.
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