Hybrid Customer Service Role

5 days ago


Newcastle under Lyme, Staffordshire, United Kingdom Everpool Recruitment Full time
Everpool Recruitment Job Opportunity

We are looking for an experienced Claims Handler to join our team in Newcastle under Lyme, ST5.

This role offers the ideal candidate a chance to work on a hybrid basis, owning a caseload of insurance claims and fielding calls from customers, clients, and suppliers.

Responsibilities:
  • Owning a caseload of insurance claims
  • Fielding calls from customers, clients, and suppliers
  • Responsible for the customer journey regarding their insurance claim
  • Engaging with clients, customers, and suppliers via multiple communication channels
Requirements:
  • Previous customer service experience
  • Previous insurance industry experience desirable but not essential
  • Good IT skills with the ability to use multiple systems
  • Good communication and organisational skills
Benefits Package:
  • 28 days holiday per annum
  • Birthday off work
  • Charity Days Off
  • Healthcare
  • Purchase extra holidays
  • Cycle to work scheme
  • Paid lunch once a week when in the office
  • Team nights out
  • Annual Staff awards

The estimated salary for this position is £25,000 - £30,000 per annum depending on experience.



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