Property Claims Coordinator

6 days ago


Newcastle under Lyme, Staffordshire, United Kingdom Everpool Full time
Job Summary

We are seeking an experienced Property Claims Handler to join our expanding team at Everpool. As a Senior Claims Handler, you will work autonomously to provide exceptional customer service and resolve claims efficiently. Based in Newcastle under Lyme, this role offers a competitive salary, benefits package, and opportunities for career advancement.

Main Responsibilities:
  1. Be responsible for managing a portfolio of claims, working closely with customers to understand their needs and resolving issues promptly.
  2. Collaborate with network contractors to ensure timely and effective resolution of claims, maintaining open communication with customers throughout the process.
  3. Review and validate contractor estimates, ensuring transparency and fairness in the claims process.

Key Skills:
  • Proven track record in property claims handling, preferably with experience in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Able to work independently, prioritizing tasks effectively and meeting deadlines.
  • Familiarity with industry-standard software and systems, with a willingness to learn and adapt.


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