Customer Experience Advisor
3 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Newcastle under Lyme, United Kingdom.
Key Responsibilities:- Provide exceptional customer service through various communication channels, including phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer orders and manage account information with accuracy and attention to detail.
- Collaborate with other departments to ensure seamless customer experiences.
- Stay up-to-date with product and service information to provide accurate support.
- Previous experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM systems, with a willingness to learn new technologies.
- Ability to work independently and as part of a team, with a focus on delivering exceptional customer service.
- A competitive salary with performance-based incentives.
- A comprehensive pension scheme and healthcare benefits.
- Ongoing training and development opportunities to enhance your skills and career progression.
- A supportive work environment with a focus on employee well-being and work-life balance.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
-
Newcastle under Lyme Customer Advisor
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service OpportunityWe are seeking a highly motivated Newcastle under Lyme Customer Advisor to join our team. The ideal candidate will have excellent communication skills and the ability to work in a dynamic environment.Responsibilities:Respond to customer inquiries via various channels.Resolve customer complaints and concerns efficiently.Develop and...
-
Customer Experience Lead
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeLead the Charge in Customer ExperienceWe're seeking a seasoned professional to spearhead our customer experience efforts. As Head of Customer Experience, you'll lead the charge in creating exceptional experiences for our customers.This pivotal role will place you at the forefront of our mission to deliver world-class customer service, supported by...
-
Customer Experience Manager
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom KPI Recruiting Full timeJob SummaryKPI Recruiting is seeking a Customer Experience Manager to lead our claims team. As a senior role, you will be responsible for managing a team of surveyors within a designated region, as well as triaging insurance claims and appointing appropriate suppliers to ensure optimal outcomes for the customer while managing costs for the insurer.The ideal...
-
Customer Experience Manager
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Everpool Full timeEverpool Job Description:Job ProfileWe are seeking an experienced Property Claims Handler to join our Newcastle under Lyme team. As a Senior Claims Handler, you will oversee the entire claims process, ensuring seamless customer experiences.About the RoleThis is a full-time position with a salary range of £23,000 - £25,000 per year, based on experience. Our...
-
Customer Experience Director
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeAbout the RoleWe're looking for an experienced Contact Centre Manager to oversee the daily operations of our Technical Services Contact Centre and Field Services Department. You'll be responsible for establishing and monitoring key performance indicators (KPIs) to measure team performance, identifying areas for improvement, and driving continuous improvement...
-
People and Commercial Advisor
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Michael Page (UK) Full timeWe are looking for a People and Commercial Advisor to provide commercial support with all people matters, including providing high quality advice and guidance to stakeholders, reviewing and improving HR policies and procedures, managing employee relations casework, and overseeing recruitment and selection processes.The successful candidate will have a...
-
Customer Experience Transformation Leader
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeJob DescriptionThe successful candidate will be responsible for operational management, including overseeing daily operations, fostering a culture of excellence, and leading a high-performing team. Strategic planning and development responsibilities include driving customer loyalty, developing and implementing strategic plans, and identifying process...
-
Customer Experience Manager
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeTake Your Career to the Next Level as a Customer Experience ProfessionalGivEnergy is looking for an experienced leader to join our team as Head of Customer Experience. In this role, you will be responsible for driving alignment across our frontline functions to deliver an exceptional customer journey.The successful candidate will have a proven track record...
-
Professional Support Advisor
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Professional Support Advisor to join our team at BeBee Professionals in Newcastle under Lyme, United Kingdom. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Job Summary:This is a challenging and rewarding role that requires strong communication and...
-
Head of Customer Experience
3 weeks ago
Newcastle-Under-Lyme, UK, Staffordshire, United Kingdom GivEnergy Full timeHead of Customer Experience (CX) – Smart Energy Storage SystemsLocation: GivEnergy UK Head Office, Newcastle-under-Lyme, StaffordshireSalary: Negotiable per annum DOE (plus performance bonus scheme)Are you ready to lead and revolutionise customer experience at the forefront of smart energy solutions? GivEnergy is seeking a dynamic, tenacious and...
-
Senior Tax Services Advisor
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Addington Ball Recruitment Full timeWe are looking for a highly skilled Senior Tax Services Advisor to join our team at Addington Ball Recruitment in Staffordshire. The ideal candidate will have strong time management skills and the ability to communicate effectively.The estimated annual salary for this role is £30,000 - £40,000, depending on experience. As a Senior Tax Services Advisor, you...
-
Experience Champion
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeCreate a Culture of Excellence in Customer ExperienceWe're seeking an experienced leader to join our team as Head of Customer Experience.In this role, you'll oversee the operations of our Technical Services Contact Centre and Field Services teams, driving continuous improvement and excellence across all customer-facing functions.You'll also lead, motivate,...
-
Energy Experience Director
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeUnlock Your Potential as a Customer Experience LeaderWe are seeking a seasoned professional to lead our customer experience team and drive excellence in the smart energy industry. As Head of Customer Experience, you will be responsible for developing and implementing strategic plans to elevate customer satisfaction, creating a seamless installation and...
-
Insurance Claims Coordinator
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Everpool Recruitment Full timeAbout the RoleWe are looking for an experienced Automotive Claims Advisor to join our team in Newcastle under Lyme. As an advisor, you will be responsible for handling claims, managing relationships with clients and customers, and working closely with our team to achieve goals.This is a fantastic opportunity to develop your career in the insurance industry...
-
Energy Storage Customer Experience Director
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeAbout GivEnergyWe are a leading manufacturer of electronic equipment designed to manage energy use and production. Our products include inverters and battery systems that enable our users to store renewable energy, reduce pressure on the grid, and save money.
-
Head of Customer Success
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeUnlock Exceptional Customer ExperiencesWe're on a mission to revolutionise energy storage and customer experience, and we need your expertise to help us achieve it.As Head of Customer Experience, you'll be responsible for developing and implementing strategic plans to elevate customer satisfaction and create a seamless installation and support...
-
Energy Systems Advisor
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeWe are seeking a highly skilled Customer Service Expert to join our team at GivEnergy, a leading energy storage manufacturer. The successful candidate will be responsible for providing exceptional customer service and support to customers, product installers, and colleagues via phone, email, and live chat.As a key member of our customer service team, you...
-
Renewable Energy Support Specialist
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeWe are looking for a talented Energy Systems Advisor to join our team at GivEnergy. The successful candidate will be responsible for providing exceptional customer service and support to customers, product installers, and colleagues via phone, email, and live chat.As a key member of our customer service team, you will be the first point of contact for...
-
Customer Service Representative
3 months ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and answering customer queries.Collaborating with internal teams to ensure seamless customer experiences.Managing customer...
-
Head of Customer Engagement
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeJoin Our Team as a Customer Experience Leader and Shape the Future of Energy StorageWe are seeking an experienced professional to lead our customer experience team and drive excellence in the smart energy industry. As Head of Customer Experience, you will be responsible for inspiring a culture of excellence and driving continuous improvement across all...