Energy Systems Advisor
2 days ago
We are seeking a highly skilled Customer Service Expert to join our team at GivEnergy, a leading energy storage manufacturer. The successful candidate will be responsible for providing exceptional customer service and support to customers, product installers, and colleagues via phone, email, and live chat.
As a key member of our customer service team, you will be the first point of contact for customers requesting support. You will use your knowledge and expertise to resolve queries and requests in a timely manner, achieving high levels of customer satisfaction.
The ideal candidate will have 3+ years' experience in a busy call centre environment, with strong ability to multi-task and provide outstanding customer service skills. They will also have great active listening and spoken communication skills to understand the needs of a wide range of customers.
In addition to excellent customer service skills, the successful candidate will have a confident user of IT systems, software, and diagnostics. We offer a competitive salary of £25,000 per annum, plus benefits including a refer-a-friend scheme, work in a friendly and supportive environment, and full training provided on GivEnergy products.
-
UK Director of Renewable Energy Systems
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeSenior Leadership Opportunity in the Thriving Energy Battery Storage IndustryGivEnergy is a pioneering company in the energy storage sector, quickly growing to become a leading manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which allow our users to store their...
-
Energy Storage Systems Operations Manager
2 days ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeRole OverviewWe are seeking an experienced Energy Storage Systems Operations Manager to lead our Technical Services Contact Centre and Field Services Department. This is a pivotal role in enhancing our customer service experience, ensuring they continue to choose our products by optimising service delivery and making us industry leaders for best-in-class...
-
Managing Director
1 month ago
Newcastle-Under-Lyme, UK, Staffordshire, United Kingdom GivEnergy Full timeManaging Director – UK (Energy Storage Systems)Location: This role is fully office-based at our UK Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HXSchedule: Monday – Friday, 9am – 5pm (with flexibility for out of hours cover)Experience Level: Due to the nature of the role, a high level of proven success in a similar role with storage systems...
-
Energy Storage Portfolio Manager
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeUnlock Your Potential as a Senior Leader in the Energy Storage IndustryGivEnergy is a leading manufacturer of electronic equipment designed to manage energy use and production. As our new Managing Director, you will be responsible for developing and executing a comprehensive sales strategy to drive revenue and growth, expand market share, and strengthen...
-
Energy Storage Portfolio Manager
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Ltd Full timeGivEnergy Ltd is a leading manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious moneyJob Description:This role will focus on our domestic energy storage...
-
Customer Experience Advisor
3 months ago
Newcastle under Lyme, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Newcastle under Lyme, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a...
-
Energy Storage Solutions Director
2 days ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeJob Summary:We are seeking an experienced Energy Storage Solutions Director to lead our Technical Services Contact Centre and Field Services Department. This is a unique opportunity to join a growing company and make a significant impact on our customers' experience.Key Responsibilities:Oversee the daily operations of the Technical Services Contact Centre...
-
Senior Leadership Role in Battery Industry
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeLead Our Domestic Energy Storage Portfolio and Drive Growth in the UK MarketGivEnergy is a dynamic company in the energy storage sector, seeking an experienced Director to lead our domestic energy storage portfolio. As our new Managing Director, you will be responsible for developing and executing a comprehensive sales strategy to drive revenue and growth,...
-
Technical Product Development Manager
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeUnlock the Future of Sustainable Energy SolutionsWe are seeking a Senior Technical Product Manager to help us shape the future of sustainable energy solutions. As a key member of our team, you will play a pivotal role in ensuring GivEnergy remains at the forefront of the energy storage industry.About UsGivEnergy is Britain's leading manufacturer of domestic...
-
Street Furniture Sales Professional
1 week ago
Newcastle under Lyme, Staffordshire, United Kingdom Work Lyf Group Ltd Full timeWe are seeking an experienced Sales and Business Development Associate to join our team at Work Lyf Group Ltd. Based in Newcastle under Lyme, this role offers a unique opportunity to work with a well-established client in the Street Furniture industry.About the ClientOur client is a leading provider of Street Furniture solutions, serving local authorities,...
-
Compliance Associate
2 days ago
Newcastle under Lyme, Staffordshire, United Kingdom Addington Ball Recruitment Ltd Full timePersonal Tax AdvisorWe are seeking a highly skilled professional to join our team as a Personal Tax Advisor. This role offers the perfect opportunity for someone with tax compliance experience or studying towards ATT qualifications to learn and grow in a well-established regional practice.The successful candidate will work closely with our Managers,...
-
Sales Coordinator Specialist
2 days ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Ltd Full timeUnlock Your Potential as a Sales ExpertGivEnergy Ltd is a leading manufacturer of electronic equipment designed to manage energy use and production. We specialize in our range of inverters and battery systems, allowing users to store renewable/cheap-rate energy, ease pressure on the grid, and save money.This role offers an exciting opportunity to work with a...
-
Sales and Business Development Associate
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Work Lyf Group Ltd Full timeWe are recruiting for a Product Sales Advisor at Work Lyf Group Ltd, based in the Newcastle under Lyme area. This role involves working with existing and highly motivated Street Furniture sales teams to provide technical and sales advice to customers.About the RoleThis position requires strong communication skills to work with local authorities, education...
-
Technical Sales Representative
1 week ago
Newcastle under Lyme, Staffordshire, United Kingdom Work Lyf Group Ltd Full timeWe are looking for an experienced Technical Sales Representative to join our team at Work Lyf Group Ltd. This role offers a challenging and rewarding opportunity to work with a well-established client in the Street Furniture industry.About the ClientOur client is a reputable provider of Street Furniture solutions, serving local authorities, education sector,...
-
Software Quality Assurance Specialist
1 month ago
Newcastle under Lyme, Staffordshire, United Kingdom GivEnergy Full timeAbout the RoleWe are seeking a highly skilled Junior Software Test Engineer to join our Software Development team at GivEnergy. As a Junior Software Test Engineer, you will play a key part in developing a smart and scalable platform that supports our innovation and links into our hardware research and development to ensure we remain ahead of the market and...
-
Head of Customer Experience
2 hours ago
Newcastle-Under-Lyme, UK, Staffordshire, United Kingdom GivEnergy Full timeHead of Customer Experience (CX) – Smart Energy Storage SystemsLocation: GivEnergy UK Head Office, Newcastle-under-Lyme, StaffordshireSalary: Negotiable per annum DOE (plus performance bonus scheme)Are you ready to lead and revolutionise customer experience at the forefront of smart energy solutions? GivEnergy is seeking a dynamic, tenacious and...
-
Sales Director
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Pathfinder - IT Recruitment Full timeJob Title: Sales Director – Software SolutionsAbout the RoleWe are seeking a highly skilled Sales Director to lead our software sales operations, manage a talented team, and drive significant growth. As a results-driven sales leader with proven experience in the software industry, you will be passionate about team success, strategy, and customer...
-
Senior Technical Product Manager
5 months ago
Newcastle-Under-Lyme, UK, Staffordshire, United Kingdom GivEnergy Full timeSenior Technical Product Manager (Data)Location: Fully on-site or hybrid (3 days + 2 days WFH) in our UK Head Office in Stoke-on-Trent (ST5 9HX). You must have the ability to reliably commute, or plan to relocate before starting workSchedule: Permanent, 37.5 hours per week, Monday – Friday, 9am – 5pmSalary: £65k -£80k pa DOE (plus performance bonus...
-
Trainee Materials Manager
1 day ago
Newcastle under Lyme, Staffordshire, United Kingdom Ibstock PLC Full timeAn Excellent Opportunity Awaits You at Ibstock PLC\As a TRAINEE MATERIALS MANAGER, you will be responsible for ensuring compliance with our Quality, Energy, and Environmental Management Systems. Your duties will include conducting sampling, testing, and analysis of raw materials and finished products, playing a key role in maintaining our high standards.This...
-
Service Delivery Manager
3 weeks ago
Newcastle-Under-Lyme, UK, Staffordshire, United Kingdom GivEnergy Full timeService Delivery Manager (Technical Contact Centre for Energy Storage Systems)Location: Fully on-site at our GivEnergy UK Head Office in Newcastle-under-Lyme, Staffordshire (ST5 9HX). You must have the ability to reliably commute, or plan to relocate before starting workSchedule: Monday – Friday, 9am – 5pm (with out of hours flexibility to support...