Director of Enterprise Client Success

1 month ago


London, Greater London, United Kingdom Aptitude Software Limited Full time
Drive Revenue Growth as an Enterprise Client Success Director at Aptitude Software Limited

Aptitude Software Limited is a leading provider of financial technology solutions, serving offices of finance for over 20 years. As our next Director of Enterprise Client Success, you will lead strategic management efforts for our key clients in the banking, finance, and subscriptions markets.

About the Role

This senior leadership position involves establishing deep relationships with C-level stakeholders to showcase return on investment (ROI) on our solutions. You will identify growth opportunities and ensure positive experiences for clients and our organization.

  • Key Responsibilities:
  • Establish strong relationships with C-level stakeholders to demonstrate ROI on our solutions
  • Identify and capitalize on growth opportunities to drive client success
  • Serve as the primary point of contact between client executives and internal teams
  • Collaborate with Client Success Managers (CSMs) and Senior CSMs to develop joint success plans
  • Drive revenue retention and growth within the client base
  • Mentor team members and provide guidance on effective Client Success strategies
  • Specialize in key verticals to offer subject-matter expertise to clients

We offer a competitive salary of £80,000 - £100,000 per annum, depending on experience, as well as commission and benefits including private healthcare and flexible working options.



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