Administrative Coordinator
2 weeks ago
Centre Administrator Job Description
We are seeking an experienced Centre Administrator to join our team at British Land. As a key member of our Centre Management Team, you will be responsible for providing administrative support to our Centre Manager and ensuring the smooth operation of the centre.
Key Responsibilities
- Provide administrative support to the Centre Manager, including preparing reports, managing email and phone communications, and maintaining accurate records.
- Manage the centre's business systems, including financial management, budgeting, and procurement.
- Act as the main point of contact for the centre and its associated buildings, responding to occupiers' queries and resolving any issues that may arise.
- Collaborate with the Centre Team to achieve business objectives and improve centre performance.
- Develop and maintain relationships with occupiers, service partners, and stakeholders to ensure excellent customer service and promote the centre's reputation.
- Perform routine administrative tasks, including answering telephones, scheduling meetings, and maintaining accurate contact details.
- Support the Centre Team with ad-hoc projects and administrative tasks as required.
- Contribute to the development of the centre's sustainability and community initiatives, including energy and waste management, and volunteering activities.
Requirements
- High level of digital literacy and ability to learn new platforms quickly.
- Excellent organisational skills and attention to detail.
- Strong communication, reporting, and customer service skills.
- Ability to interpret and understand the business and deliver quality output to strict deadlines.
- Strong experience of Microsoft Office packages, including Word, Excel, PowerPoint, and Teams.
- Articulate communicator with both verbal and written skills.
- Confident and initiative-taking multi-tasker with an ability to demonstrate professionalism, discretion, and confidentiality at all times.
- Desirable skills include experience of working in a facilities, retail, or property management environment, and knowledge of Health & Safety / Fire Safety policies and procedures.
British Land is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace and offer a competitive salary and benefits package. If you are a motivated and enthusiastic individual with a passion for delivering excellent customer service, we would love to hear from you.
Apply now and join our team at British Land
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