Repair Operations Coordinator
3 weeks ago
We are currently looking for a highly skilled Maintenance Planning Manager to join our client in Kingston.
About the Role:
The successful candidate will have a proven track record in planning and scheduling within social housing contracts, with excellent time management and communication abilities. They will be responsible for overseeing incoming calls, organizing operative schedules, and performing administrative tasks to support the team.
Key Responsibilities:
- Call Management: Oversee incoming calls on the system.
- Diary Management: Organize and manage operatives' schedules effectively.
- Administrative Duties: Perform general administrative tasks to support the team.
- Work Allocation: Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations.
- Stakeholder Liaison: Maintain communication with operatives, tenants, and clients to ensure smooth operations.
- Document Control: Ensure worksheets are received, verified, and accurately managed.
- KPI Monitoring: Strive for exceptional performance and efficiency.
Requirements:
- Experience: Proven track record in planning and scheduling within social housing contracts.
- Software Proficiency: Familiarity with repairs and maintenance software.
- Skills: Excellent time management, communication abilities, and analytical skills.
Salary: £35,000 - £40,000 per annum (dependent on experience).
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