Repair Scheduling Specialist

22 hours ago


Kingston upon Thames, Greater London, United Kingdom Fortus Recruitment Full time
Job Title: Repair Scheduling Specialist

We are seeking an experienced Repair Scheduling Specialist to join our team at Fortus Recruitment, based in Kingston. This role is critical for ensuring the efficient planning and scheduling of repairs in social housing.

This specialist will be responsible for overseeing incoming calls on the system, organizing and managing operatives' schedules effectively, performing general administrative tasks to support the team, and allocating repairs and maintenance tasks to the appropriate operatives based on their skill sets and locations.

The ideal candidate will have excellent time management and communication abilities, with experience in coordinating repairs and maintenance, and familiarity with repairs and maintenance software.

Key Responsibilities:

  • Call Management: Oversee incoming calls on the system.
  • Diary Management: Organize and manage operatives' schedules effectively.
  • Administrative Duties: Perform general administrative tasks to support the team.
  • Work Allocation: Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations.
  • KPI Monitoring: Strive to meet individual and client-specific Key Performance Indicators (KPIs).

We offer a competitive salary and a supportive team environment.

Estimated Salary: £35,000 per annum



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