Operations Coordinator
3 hours ago
British Land is a pioneering property company dedicated to creating exceptional experiences for our customers, investors, and communities. With a strong commitment to sustainability, innovation, and excellence, we strive to deliver long-term value and minimize our environmental footprint.
Our culture is built on five core values: Bring Your Whole Self, Listen & Understand, Smarter Together, Build for the Future, and Deliver at Pace. These values inspire us to be our best selves, drive collaboration, and foster a culture of innovation and creativity.
We're proud to have a diverse and inclusive workforce that reflects the communities we serve. Our people are passionate about making a difference and contributing to a better future for everyone.
At British Land, we're committed to investing in our people and providing them with the tools, resources, and support they need to excel in their roles.
Job Description
The Operations Manager will be responsible for overseeing the delivery of facilities management services to our tenants and clients across the Guildford region. This includes managing day-to-day operations, ensuring seamless communication between stakeholders, and driving continuous improvement initiatives.
This role requires a strategic thinker with excellent problem-solving skills and a customer-centric approach. You'll work closely with our technical teams to ensure that all aspects of facilities management are met, from maintenance and repairs to health and safety protocols.
Key Responsibilities:
- Develop and implement strategic plans to enhance service quality and efficiency
- Collaborate with technical teams to ensure compliance with health and safety regulations and industry standards
- Lead the delivery of facilities management services to our tenants and clients
- Manage relationships with external contractors and vendors
To succeed in this role, you'll need:
- Proven experience in facilities management or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong customer-centric approach
As a valued member of our team, you'll enjoy a range of benefits, including access to ongoing training and development opportunities, a comprehensive pension scheme, and flexible working arrangements.
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