Strategic Client Manager
2 days ago
We are Unily, a leading provider of Employee Experience platforms to the world's largest and most complex enterprises.
We're seeking a seasoned Strategic Client Manager to join our team. As a key member of our client-facing team, you will play a crucial role in building and maintaining strong relationships with our enterprise clients.
Your primary responsibility will be to ensure client satisfaction, protect existing revenue, drive account growth, and maximize on expansion opportunities.
You will work closely with cross-functional teams to ensure Unily delivers exceptional service to our clients, whilst helping them achieve their business objectives.
Main Responsibilities:- Serve as a point of contact for assigned enterprise clients, understanding their unique business needs and building long-term relationships.
- Proactively engage with clients to understand their goals, challenges and requirements, and identify opportunities to upsell and cross-sell Unily products and services.
- Develop account plans and strategies to drive growth, increase client retention and expand the accounts.
Requirements:
- Bachelor's degree in business administration, marketing or a related field (or equivalent experience).
- Proven experience as an Account Manager, or similar role, within the enterprise software or SaaS industry.
- Demonstrated success in managing large enterprise accounts, driving revenue growth, and achieving sales targets.
- Proficiency in CRM software and Microsoft Office suite.
- Willingness to travel to client sites as needed.
We offer a competitive salary of $120,000 per annum, plus benefits including 25 days holiday, Vitality life cover, Aviva pension, and so many more.
In addition, you will enjoy working in a dynamic team culture, with access to bright and modern office spaces, a well-stocked kitchen, and the option to bring your dog to work.
Our commitment to sustainability and giving back to the community is also a key part of our values, with opportunities to volunteer, donate to charity, and lease an Electric Vehicle through our salary sacrifice scheme.
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