Service Desk Engineer

Job SummaryWe are seeking a highly skilled IT Service Desk Engineer to join our Technology, Service Desk team. The successful candidate will provide 1st and 2nd line technical support for all departmental IT applications, business services, and end-user computing, and drive improvements to the user-facing services we offer.Key Responsibilities:Provide...

This is an exciting opportunity for an experienced 2nd Line Service Desk Engineer to join Church International Limited's dynamic team. As a key member of our service desk, you will be responsible for providing technical support to customers, resolving complex issues, and ensuring that all incidents are resolved promptly and efficiently. If you have a passion...

Job Description\Lane Clark & Peacock LLP seeks a Digital Service Desk Specialist to join our team, driving the adoption of AI and automation in our service desk operations. The ideal candidate will have 2-3 years of experience in a senior service desk or technical support role, with a focus on problem-solving and coordination.This role involves serving as...

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

Spectrum IT Recruitment is looking for a Technical Service Desk Engineer to join their team in Poole, Dorset.This is an excellent opportunity for an experienced IT Support professional to work with a variety of customers, providing technical support and resolving complex issues.The ideal candidate will have strong knowledge of Microsoft technologies,...

About the RoleWe have an exciting opportunity for a skilled Service Desk Engineer to join our education sector team on a temporary basis. As a Service Desk Engineer, you will play a vital role in ensuring the smooth operation of Schools Management Information Systems (MIS) and providing expert technical support to address any issues that may arise.The...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

We are looking for a skilled Service Desk Engineer to join our IT team at Pioneer Search, a leading London Market Insurer.This role offers a unique opportunity to work in a dynamic environment where you will be responsible for providing 1st and 2nd line support to users across all levels of seniority.Job Description:Support all daily used communication tools...

Role Overview:As an IT Service Desk Engineer, you'll be responsible for providing exceptional support to learners and staff, ensuring their technical needs are met promptly and effectively.With your technical expertise and passion for customer service, you'll be the go-to person for all IT-related queries and issues.Responsibilities:Liaise with clients to...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

Job Title: Help Desk EngineerEstimated Salary: £28,000 - £38,000 per annumAbout Mirus ITMirus IT is a leading technology services and solutions provider, offering comprehensive IT support and technology solutions to our clients since 2002.Job DescriptionWe are seeking an experienced Help Desk Engineer to join our team in Milton Keynes. As a Help Desk...

We are seeking a service desk manager to join our IT team in Central London. This is a permanent opportunity for an experienced IT Support Engineer looking to progress their career within a global finance firm.The successful candidate will have several years of experience in 1st / 2nd line BAU user support, ideally with a background in the finance sector. As...

**Job Overview:** In Technology Group is looking for an IT Service Desk Technician to provide first-line technical support and assistance to internal stakeholders. The successful candidate will be responsible for troubleshooting and resolving technical issues.**Key Responsibilities:Answering and resolving incoming calls and emails from internal...

Job OverviewChurch International Limited is seeking a highly motivated 2nd Line Service Desk Engineer to join our dynamic team. The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimize IT performance.In this role, you will be responsible for handling Service...

Job SummaryCareers Plus has an excellent opportunity for a Technical Support Manager to join our team. As a Service Desk Coordinator, your duties will include performing initial reviews, assessing the urgency of each issue, and directing tickets to the appropriate team or engineer for resolution.This role is ideal for someone who enjoys working in a...

About Us: Techworker is a pioneering technology consulting firm dedicated to delivering exceptional IT solutions and support to our clients.Job Title: IT Service Desk EngineerJob Description: As an IT Service Desk Engineer, you will be responsible for providing first-line technical support and troubleshooting assistance to users experiencing IT-related...

About the JobAs an IT Service Desk Expert, you will be responsible for providing timely and effective technical support to our employees. This includes resolving software and hardware issues, escalating complex problems to senior engineers, and maintaining accurate records of all incidents.With a keen eye for detail and a passion for problem-solving, you...

Company Overviewsom3 Recruitment is seeking a skilled IT Service Desk Manager to pioneer the creation and management of our new IT service desk.The ideal candidate will have experience in building and leading high-performing support teams, overseeing team performance and development, and delivering services aligned with ITIL principles.The role offers a...