IT Service Delivery Manager
22 hours ago
This Application Support Manager role requires a proven track record in:
- Application Management or Service Desk Management roles supporting external customers within the software industry
- Building small technical support teams, including structuring, defining, managing, and coaching
- Implementing new processes around ticketing and resolution
- A strong technical foundation and the willingness to get involved in escalations and the technical element
You'll also need excellent analytical skills to collect, interpret, and utilise data for informed decision-making and performance improvement. Experience in preparing detailed reports on performance insights and business intelligence is also essential.
-
IT Service Delivery Manager
5 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeHenderson Scott requires an experienced IT Service Delivery Manager to lead our Managed Service support desk team. This role offers an exciting opportunity to shape the direction of our service delivery and drive customer satisfaction.Key Responsibilities• Oversee the performance of the service desk team, ensuring they meet or exceed customer expectations...
-
IT Service Delivery Manager
3 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at Henderson Scott. The successful candidate will be responsible for leading our Managed Service support desk and ensuring that our customers receive exceptional service.The salary for this position is £52,000 - £57,500 per annum, depending on experience.Key...
-
IT Service Delivery Manager
2 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeWe require an experienced IT Service Delivery Manager to join Henderson Scott's Managed Service support desk. This individual will have a proven track record in managing a support team within an IT MSP and possess a strong technical background.The successful candidate will be responsible for leading our 1st, 2nd & 3rd line engineers to deliver exceptional...
-
Service Delivery Manager
1 week ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeJob Title: Service Delivery ManagerCompany Overview:We are a leading provider of Managed Service support desk solutions. Our team delivers a world-class customer experience, and we're looking for a skilled Service Manager to lead our 1st, 2nd, and 3rd line support teams.Salary: £40,000 - £60,000 per annumJob Description:The Service Manager will be...
-
Service Delivery Manager
2 days ago
Chorley, Lancashire, United Kingdom Creative Support Full timeCareer OpportunityAt Creative Support, we are seeking an experienced Service Delivery Manager to oversee the delivery of high-quality services in Chorley and Wigan. This role offers a unique chance to lead a dedicated team of support workers and contribute to the development of our services.The successful candidate will be responsible for ensuring excellent...
-
IT Service Delivery Manager
4 weeks ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeService Manager Opportunity at NetcentrixNetcentrix, a renowned IT Managed Service Provider, is seeking an experienced Service Manager to lead our Managed Service support desk. As the linchpin of our team, you will be responsible for ensuring our engineers deliver exceptional customer experiences.This role requires an individual with previous experience in...
-
IT Service Delivery Manager
23 hours ago
Chorley, Lancashire, United Kingdom Netcentrix Full time £36,000Job OverviewWe are looking for an experienced Cloud Vendor Executive to join our team at Netcentrix. The successful candidate will have a proven track record of managing vendors and their associated MSP products.Main Responsibilities:Manage vendor relationships to ensure successful product delivery and management.Implement product updates and enhancements...
-
IT Service Delivery Lead
5 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeHenderson Scott is seeking a highly experienced IT Service Delivery Lead to join our team in Chorley.This Hybrid role comes with an estimated salary of £52,000 - £57,000 per annum.As a key member of our Managed Services team, you will be responsible for ensuring that our support teams consistently deliver exceptional customer experiences, meeting or...
-
Service Delivery Expert
5 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeJob DescriptionWe are seeking an experienced Service Delivery Expert to lead our Managed Service support desk.This role requires a strong background in managing IT support teams and experience building out a Service Desk Team.Main ResponsibilitiesManage 1st, 2nd & 3rd line team members.Ensure consistent delivery of exceptional customer service, meeting or...
-
IT Service Delivery Head
5 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Careers Full timeJob SummaryWe are seeking an experienced IT Service Delivery Head to lead our managed service support desk, ensuring exceptional customer experiences and meeting or surpassing agreed service level agreements.This role requires strong technical knowledge, experience in MSP management, and excellent communication skills.About the CompanyHenderson Scott Careers...
-
Managed Service Delivery Head
7 days ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeRole OverviewHenderson Scott UK is looking for an experienced IT leader to assume the role of Service Desk Lead. As a key member of our team, you will be responsible for managing our Managed Service support desk, ensuring exceptional customer experiences through effective team leadership and coordination.The successful candidate will possess a solid...
-
IT Service Delivery Director
7 days ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeNetcentrix IT Service Delivery Director OpportunityJob SummaryWe are seeking an experienced IT Service Delivery Director to lead and manage our support teams, ensuring delivery of world-class customer service while driving continuous improvement in our service processes.About YouTo succeed in this role, you will need:Demonstrated experience in managing...
-
Managed Service Delivery Head
4 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeAbout the Role: As a Service Manager at Henderson Scott, you will be responsible for leading our Managed Service support desk. This is a fantastic opportunity to join a leading provider of managed services and take your career to the next level.Key Responsibilities:- Manage 1st, 2nd & 3rd line engineers, ensuring they consistently meet or exceed customer...
-
Technical Services Director
17 hours ago
Chorley, Lancashire, United Kingdom ORCA IT LTD Full timeJob Title: Technical Services DirectorWe are seeking a Technical Services Director to lead our technical support team at ORCA IT LTD. As a Technical Services Director, you will be responsible for ensuring the delivery of high-quality technical services to our clients.About the Role:Develop and implement technical strategies to improve service deliveryManage...
-
Service Delivery Specialist
17 hours ago
Chorley, Lancashire, United Kingdom Creative Support Full timeThe Deputy Manager role at Creative Support offers a unique opportunity for a skilled and dedicated individual to make a meaningful impact in the lives of people with learning disabilities. As part of our team, you will play a vital role in helping us deliver exceptional support services in Chorley and Wigan.In this position, you will work closely with the...
-
Service Delivery Manager
21 hours ago
Chorley, Lancashire, United Kingdom Cegedim e-business UK Full timeWe are a leading EDI Technical Solutions Company based in Chorley, right next to Buckshaw Parkway train station. As part of a wider European group, we are currently looking to recruit an experienced Application Support Manager to lead, manage, and coach a team of 8 technical support technicians.This is a hands-on technical support management role where you...
-
Delivery Service Representative
4 weeks ago
Chorley, Lancashire, United Kingdom Royal Mail Group Full timeRoyal Mail Group Job PostingThis is an exciting opportunity for a motivated individual to become a Postal Delivery Worker with Royal Mail Group. Working closely with our dedicated team, you will be responsible for delivering mail and packages throughout the area.Key ResponsibilitiesDeliver mail and packages efficiently and effectively, ensuring timely...
-
Delivery and Customer Service Associate
2 weeks ago
Chorley, Lancashire, United Kingdom Tesco Partners Full timeAbout the RoleThis is an exciting opportunity for a skilled driver to work with us as a Delivery and Customer Service Associate. You will be responsible for delivering products to customers, providing excellent customer service, and maintaining a safe and clean working environment.
-
Delivery Manager Lead
3 days ago
Chorley, Lancashire, United Kingdom AVOVE LIMITED Full timeCompany OverviewAVOVE LIMITED is a leading provider of vegetation management services, awarded a groundbreaking new long-term contract by Scottish Power Energy Networks.Salary and BenefitsWe offer a competitive salary of £60,000 - £80,000 per annum, depending on experience. In addition to this, we provide a range of benefits, including 24 days holiday plus...
-
Delivery and Customer Service Representative
2 weeks ago
Chorley, Lancashire, United Kingdom Tesco Partners Full timeJob SummaryWe are seeking an experienced delivery driver who can work with our team to deliver excellent customer service in the community. The ideal candidate will have a valid UK/EU/EEA driving licence, be flexible with their availability and have a positive attitude towards helping others.