IT Service Delivery Manager
3 weeks ago
We are looking for an experienced Cloud Vendor Executive to join our team at Netcentrix. The successful candidate will have a proven track record of managing vendors and their associated MSP products.
Main Responsibilities:- Manage vendor relationships to ensure successful product delivery and management.
- Implement product updates and enhancements from vendors, ensuring internal alignment and staff training.
- Develop pricing strategies and negotiate optimal vendor contracts.
- Demonstrable experience in managing vendors and their associated MSP products.
- Proven ability to develop strong relationships with vendors to achieve KPI's and targets.
- A confident, innovative, creative, and decisive approach to the challenges presented through IT MSP products and services.
- A salary of £60,000 - £80,000 per annum.
- A comprehensive benefits package including holiday entitlement, birthday off, and mental wellbeing support.
This is a fantastic opportunity to join a forward-thinking company and contribute to the success of Netcentrix.
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IT Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeHenderson Scott requires an experienced IT Service Delivery Manager to lead our Managed Service support desk team. This role offers an exciting opportunity to shape the direction of our service delivery and drive customer satisfaction.Key Responsibilities• Oversee the performance of the service desk team, ensuring they meet or exceed customer expectations...
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IT Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeWe require an experienced IT Service Delivery Manager to join Henderson Scott's Managed Service support desk. This individual will have a proven track record in managing a support team within an IT MSP and possess a strong technical background.The successful candidate will be responsible for leading our 1st, 2nd & 3rd line engineers to deliver exceptional...
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IT Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at Henderson Scott. The successful candidate will be responsible for leading our Managed Service support desk and ensuring that our customers receive exceptional service.The salary for this position is £52,000 - £57,500 per annum, depending on experience.Key...
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IT Service Delivery Manager
6 days ago
Chorley, Lancashire, United Kingdom Nextech Group Limited Full timeAbout the RoleWe are seeking a skilled IT Service Manager to lead our Managed Service support desk. This role is ideal for a passionate individual who thrives on delivering excellence and building strong customer relationships.As a Service Manager, you will oversee our 1st, 2nd, and 3rd line support teams, ensuring they deliver world-class service to our...
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Service Delivery Manager
4 weeks ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeJob Title: Service Delivery ManagerCompany Overview:We are a leading provider of Managed Service support desk solutions. Our team delivers a world-class customer experience, and we're looking for a skilled Service Manager to lead our 1st, 2nd, and 3rd line support teams.Salary: £40,000 - £60,000 per annumJob Description:The Service Manager will be...
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Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeCareer OpportunityAt Creative Support, we are seeking an experienced Service Delivery Manager to oversee the delivery of high-quality services in Chorley and Wigan. This role offers a unique chance to lead a dedicated team of support workers and contribute to the development of our services.The successful candidate will be responsible for ensuring excellent...
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Service Delivery Manager
4 days ago
Chorley, Lancashire, United Kingdom CREATIVE SUPPORT Full time**Job Title:** Deputy Manager**Salary:** £28,000 - £35,000 per annum**Location:** Chorley and WiganCreative Support is seeking a highly motivated and caring individual to help manage nine high-quality learning disability support services. As a key member of the management team, you will work alongside the Registered Manager to maintain an overview of the...
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Senior Service Delivery Manager
2 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob OverviewCreative Support is seeking a skilled and experienced professional to manage our high-quality learning disability support services in Chorley and Wigan. As a Deputy Manager, you will work closely with the Registered Manager to maintain service overview, lead a team of support workers, and contribute to service development.The successful candidate...
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IT Service Delivery Lead
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeHenderson Scott is seeking a highly experienced IT Service Delivery Lead to join our team in Chorley.This Hybrid role comes with an estimated salary of £52,000 - £57,000 per annum.As a key member of our Managed Services team, you will be responsible for ensuring that our support teams consistently deliver exceptional customer experiences, meeting or...
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Service Delivery Coordinator
1 week ago
Chorley, Lancashire, United Kingdom Creative Support Full time**Job Summary:** Service Delivery CoordinatorWe are seeking a highly motivated and experienced Service Delivery Coordinator to join our team in Chorley and Wigan. As a Service Delivery Coordinator, you will be responsible for the delivery of bespoke services, ensuring all support delivered is tailored to the individual needs of each service user.You will...
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Managed Service Delivery Head
4 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeRole OverviewHenderson Scott UK is looking for an experienced IT leader to assume the role of Service Desk Lead. As a key member of our team, you will be responsible for managing our Managed Service support desk, ensuring exceptional customer experiences through effective team leadership and coordination.The successful candidate will possess a solid...
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Service Delivery Expert
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeJob DescriptionWe are seeking an experienced Service Delivery Expert to lead our Managed Service support desk.This role requires a strong background in managing IT support teams and experience building out a Service Desk Team.Main ResponsibilitiesManage 1st, 2nd & 3rd line team members.Ensure consistent delivery of exceptional customer service, meeting or...
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IT Service Delivery Head
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Careers Full timeJob SummaryWe are seeking an experienced IT Service Delivery Head to lead our managed service support desk, ensuring exceptional customer experiences and meeting or surpassing agreed service level agreements.This role requires strong technical knowledge, experience in MSP management, and excellent communication skills.About the CompanyHenderson Scott Careers...
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IT Service Delivery Director
4 weeks ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeNetcentrix IT Service Delivery Director OpportunityJob SummaryWe are seeking an experienced IT Service Delivery Director to lead and manage our support teams, ensuring delivery of world-class customer service while driving continuous improvement in our service processes.About YouTo succeed in this role, you will need:Demonstrated experience in managing...
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Service Delivery Lead
2 weeks ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeJob DescriptionWe are seeking an experienced IT Support Management Specialist to join our team at Netcentrix, a leading provider of managed services. As the ideal candidate, you will have a proven track record in managing a support team within an IT Managed Service Provider. Your expertise will be essential in ensuring that our customers receive exceptional...
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Technical Services Director
3 weeks ago
Chorley, Lancashire, United Kingdom ORCA IT LTD Full timeJob Title: Technical Services DirectorWe are seeking a Technical Services Director to lead our technical support team at ORCA IT LTD. As a Technical Services Director, you will be responsible for ensuring the delivery of high-quality technical services to our clients.About the Role:Develop and implement technical strategies to improve service deliveryManage...
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IT Service Delivery Analyst
5 days ago
Chorley, Lancashire, United Kingdom Elite Group Full timeService Delivery Analyst PositionWe are looking for an IT Service Delivery Analyst to join our Service Desk team. In this role, you will be responsible for handling customer support requests, providing technical assistance, and contributing to the improvement of our service delivery processes. If you have excellent attention to detail, outstanding...
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Service Delivery Specialist
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeThe Deputy Manager role at Creative Support offers a unique opportunity for a skilled and dedicated individual to make a meaningful impact in the lives of people with learning disabilities. As part of our team, you will play a vital role in helping us deliver exceptional support services in Chorley and Wigan.In this position, you will work closely with the...
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IT Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Cegedim e-business UK Full timeKey ResponsibilitiesThis Application Support Manager role requires a proven track record in:Application Management or Service Desk Management roles supporting external customers within the software industryBuilding small technical support teams, including structuring, defining, managing, and coachingImplementing new processes around ticketing and resolutionA...
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Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Cegedim e-business UK Full timeWe are a leading EDI Technical Solutions Company based in Chorley, right next to Buckshaw Parkway train station. As part of a wider European group, we are currently looking to recruit an experienced Application Support Manager to lead, manage, and coach a team of 8 technical support technicians.This is a hands-on technical support management role where you...