CX Operations and Development Lead

CX Transformation Role OverviewThis CX Project Manager role at DS Smith offers an exciting opportunity to drive key CX transformation workstreams, building a more customer-centric business and achieving greater customer satisfaction.The successful candidate will work closely with senior functional regional, local, and global leaders, as well as develop a...

**Job Title:** Genesys Cloud CX DeveloperQuo Vadis CCS Ltd is a leading provider of customer experience and employee experience management solutions. We are seeking an experienced Genesys Cloud CX Developer to join our team and help us deliver high-quality solutions to our clients.As a Genesys Cloud CX Developer, you will be responsible for designing,...

Job Title: Digital Commerce CX LeadLocation: LondonContract: Six Month (possibility of extension)Hybrid workingPurpose of the Role: As a Digital Commerce CX Lead, you will drive continuous improvement in online Consumer Experience for our global eCommerce platforms. Your focus will be on generating insights, monitoring performance changes, and fostering a...

About the Role: We are looking for an experienced Digital Commerce CX Performance Lead to drive continuous improvement in online Consumer Experience (CX) for Digital Commerce. As a member of our team, you will generate insights, monitor performance changes and foster a data-driven approach to enhance user experience across our digital...

Job Title: Digital Commerce CX Performance LeadLocation: LondonEstimated Salary: £60,000 - £80,000 per annum (dependent on experience)About the RoleThe Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience for our global eCommerce business. This role focuses on generating insights, monitoring performance...

About the RoleThis is an exciting opportunity for an E-Commerce CX Transformation Lead to join our organization and lead the charge in enhancing user experience across our digital platforms. As a key member of our team, you will establish data-driven priorities for Product websites, prepare and share CX performance results, and identify and quantify CX...

Job Title: Digital Commerce CX Performance LeadExperis is seeking a skilled Digital Commerce CX Performance Lead to drive continuous improvement in online Consumer Experience (CX) for our global eCommerce platforms.Estimated Salary: £80,000 - £100,000 per annumPurpose of the RoleThe successful candidate will focus on generating insights, monitoring...

Job Overview:ManpowerGroup seeks a highly skilled Digital Commerce CX Excellence Lead to drive continuous improvement in online Consumer Experience (CX) for our global ecommerce platform. As a strategic leader, you will be responsible for enhancing user experience across our digital platforms, leveraging data-driven insights to inform your...

**Role Overview:** We are seeking an experienced professional to join our Manchester-based team as a CX Consultant. In this role, you will play a pivotal part in developing and maintaining a team of CX Consultants who will support existing customers and collaborate with internal Sales teams to scope solutions to customer problems.You will be responsible...

About the RoleWe are seeking an experienced CX professional to join our Manchester-based team as a Lead CX Consultant. In this role, you will play a pivotal part in developing and maintaining a team of CX Consultants who will support our existing customers and collaborate with internal Sales teams to scope solutions to customer problems.The estimated salary...

About DigitalGeniusAs a leading CX platform for E-commerce, we combine artificial intelligence with process automation and deep integrations to deliver exceptional customer experiences to some of the world's largest and fastest-growing E-commerce businesses.We're a global team driven by our commitment to CX Excellence in E-commerce, headquartered in London,...

Senior CX Transformation SpecialistDS Smith, a global leader in fibre-based packaging, is seeking a seasoned Senior CX Transformation Specialist to join its team in London. As a trusted advisor to senior leaders, you will play a critical role in shaping the company's customer experience strategy and driving transformation initiatives.With a strong background...

About Fynity: We are an award-winning Oracle Platinum Partner dedicated to helping companies deliver exceptional customer experiences through Oracle CX solutions.Your Opportunity: As a Senior Technical Project Manager, you will play a critical role in driving the success of our clients by delivering Oracle CX solutions on time and on budget.Key...

We are a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. Headquartered in London and a member of the FTSE 100, we operate in 34 countries employing around 30,000 people.CX Project Manager OpportunityAs a CX Project Manager at DS Smith, you will drive the delivery of key CX...

Key ResponsibilitiesSupport the Head of CX & Service Design in developing and executing groundbreaking service design strategies that elevate post-booking customer experiences.Collaborate with multiple departments to ensure alignment and execution of a cohesive and integrated post-booking CX strategy.Work with the communications lead to ensure post-booking...

Harnham is seeking a highly skilled CX Improvement Specialist to join a leading financial services business in London. As a key member of the team, you will be responsible for improving customer experiences through data-driven insights and strategic recommendations.The ideal candidate will have a proven track record of delivering CX improvement initiatives,...

Fynity, a dynamic consultancy, seeks a Senior Oracle CX Cloud Delivery Lead to join its team.In this role, you will be responsible for building and maintaining project scope definition, schedule, costs, resource plan, and RAID logs, as well as delegating and allocating responsibilities efficiently to manage projects end-to-end.The estimated salary for this...

Are you passionate about delivering exceptional customer experiences?Fluence Energy, a global market leader in intelligent energy storage and optimization software, is seeking an experienced Regional CX Champion to drive our CX strategy across the EMEA region.About the Job:This is a unique opportunity to work closely with cross-functional teams to develop...

Role OverviewWe are seeking a Senior CX Operations Specialist to join our team at Healthera. As a key member of our operations team, you will be responsible for developing and implementing processes to enhance the overall customer experience.You will work closely with our product, technology, and growth teams to create seamless experiences for our B2B and...

ResponsibilitiesDesign and implement integrated solutions on Genesys Cloud CXCreate custom data integrations and configure dialogue flowsLeverage Artificial Intelligence, Large Language Models, and Natural Language ProcessingWork closely with technical platform delivery leads to configure, test, and deploy solutionsCollaborate with other developers to design...