Post-Booking CX Specialist
12 hours ago
- Support the Head of CX & Service Design in developing and executing groundbreaking service design strategies that elevate post-booking customer experiences.
- Collaborate with multiple departments to ensure alignment and execution of a cohesive and integrated post-booking CX strategy.
- Work with the communications lead to ensure post-booking communications are aligned to the service design for every journey.
The ideal candidate will have experience in service design and knowledge of CX technology platforms such as CRM systems. Additionally, they will have a keen interest in innovation in CX technology advancements.
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Post-Booking CX Strategist
10 hours ago
London, Greater London, United Kingdom loveholidays Full timeAbout the Role">We are looking for a Post-Booking CX Strategist to help us drive brand loyalty and position ourselves as market leaders in the holiday industry.In this role, you will be responsible for designing, implementing, and refining exceptional post-booking customer experiences, working closely with the Head of Customer Experience and Service Design...
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CX Programme Development Director
15 hours ago
London, Greater London, United Kingdom DS Smith Full timeSenior CX Transformation SpecialistDS Smith, a global leader in fibre-based packaging, is seeking a seasoned Senior CX Transformation Specialist to join its team in London. As a trusted advisor to senior leaders, you will play a critical role in shaping the company's customer experience strategy and driving transformation initiatives.With a strong background...
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Data Driven CX Transformation Specialist
4 weeks ago
London, Greater London, United Kingdom Harnham Full timeAbout the RoleWe are seeking a Data Driven CX Transformation Specialist to join our team at Harnham. In this role, you will be responsible for providing in-depth insights into the full customer journey.Key ResponsibilitiesTranslate survey and complaint data into actionable insights that go beyond just reporting numbers.Lead or commission research to provide...
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Service Design and Delivery Lead
16 hours ago
London, Greater London, United Kingdom loveholidays Full timeJob Description">We are seeking a Service Design and Delivery Lead to join our team and drive the development of our post-booking customer experience strategy.In this role, you will work closely with the Head of Customer Experience and Service Design to design, implement, and refine exceptional post-booking customer experiences, using data-driven decision...
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Technical Project Manager
3 days ago
London, Greater London, United Kingdom Fynity Full time £60,000 - £70,000Fynity, an award-winning Oracle Platinum Partner, seeks a highly motivated and experienced Technical Project Manager - Oracle CX SpecialistThis role is ideal for a proactive self-starter with a proven track record of delivering complex projects to quality, budget, and on time.You will manage projects end-to-end, working with client stakeholders to understand...
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Fluent Norwegian CX Specialist
3 days ago
London, Greater London, United Kingdom Euro London Appointments Full timeCompany OverviewEuro London Appointments is a leading recruitment agency specializing in high-end client service roles.We pride ourselves on delivering exceptional results for our clients and strive to maintain long-term relationships.Job SummaryThis is an exciting opportunity to join our esteemed client in the automotive industry as a Fluent Norwegian CX...
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Lifestyle Book Specialist
3 weeks ago
London, Greater London, United Kingdom Hachette UK Full timeLifestyle Book Specialist Job DescriptionWe are seeking a highly motivated and detail-focused Lifestyle Book Specialist to join our team at Hachette UK. As a key member of our editorial department, you will be responsible for overseeing the publication process from manuscript acceptance to print.Key ResponsibilitiesCollating and checking proofsProofreading...
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Book Production Specialist
4 weeks ago
London, Greater London, United Kingdom London School of Economics and Political Science Full timeWe are seeking an experienced Book Production Specialist to join our publishing team at the London School of Economics and Political Science.Job DescriptionThe successful candidate will oversee the entire book production process, from manuscript acceptance to publication, ensuring high-quality outputs delivered on time and within budget.This is a new role,...
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Model Booking Specialist
4 weeks ago
London, Greater London, United Kingdom Ernest Gordon Recruitment Limited Full timeAbout UsErnest Gordon Recruitment Limited is a well-established Modelling Agency with a strong reputation in the fashion industry. We work with some of the biggest names, brands, and media entities.Job SummaryWe are seeking a Model Booking Specialist to join our team. The successful candidate will be responsible for booking jobs and managing schedules, as...
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Model Booking Specialist
12 hours ago
London, Greater London, United Kingdom ASOS Full timeSenior Talent Acquisition SpecialistWe are seeking an experienced Senior Talent Acquisition Specialist to join our Model Booking team at ASOS. This is a fantastic opportunity for a skilled professional to showcase their expertise in securing top talent worldwide.About the RoleIn this key position, you will be responsible for coordinating international...
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Literary Book Review Specialist
18 hours ago
London, Greater London, United Kingdom Malik & Mähleke GmbH Full timeAbout the JobWe are seeking a Literary Book Review Specialist to join our team at Malik & Mähleke GmbH. As a key member of our publishing house, you will play a crucial role in evaluating our latest books and e-books, and providing valuable feedback to our authors and editors.Key ResponsibilitiesEvaluate the quality of our latest books and e-booksProvide...
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Event Booking Specialist
2 days ago
London, Greater London, United Kingdom AccorHotel Full timeWe are seeking a highly organized and communicative individual to manage conference and group bookings for AccorHotel.Responsibilities:Qualify and convert client enquiries into successful bookings, ensuring seamless execution from inquiry to post-event follow-up.Prepare and send offer contracts to clients, maintaining accurate records and meeting...
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Children's Book Scouting Specialist
2 days ago
London, Greater London, United Kingdom BookBrunch Limited Full timeJob Title: Children's Book Scouting SpecialistWe are seeking a highly skilled Children's Book Scouting Specialist to join our dynamic team at Daniela Schlingmann Literary Scouting Ltd. As a key member of our children's department, you will play a crucial role in identifying and acquiring the best children's books from the UK and other major languages for...
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Global Booking Specialist
4 weeks ago
London, Greater London, United Kingdom Alchemy Global Talent Solutions Ltd. Full timeAt Alchemy Global Talent Solutions Ltd., we are seeking a highly skilled Global Booking Specialist to join our team. This role is ideal for someone who enjoys working with clients from diverse backgrounds and providing exceptional customer service.The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and...
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Vehicle Booking and Maintenance Specialist
2 weeks ago
London, Greater London, United Kingdom Line Recruitment Full timeAbout the JobThis Vehicle Booking and Maintenance Specialist position is an exciting opportunity to join a dynamic team at Line Recruitment.Responsibilities:You will be responsible for booking vehicles for service, MOTs, and repairs, arranging third-party repairs, and communicating with customers to ensure they are informed of progress and authorisation...
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Post-Production Coordinator Role
4 weeks ago
London, Greater London, United Kingdom PTW Full timeJob SummaryWe're looking for a highly skilled Post-Production Coordinator to join our team at PTW. As a Dialogue Specialist Assistant, you will be responsible for supporting the post-production team in effectively managing multiple projects to a very high standard.Main Responsibilities:Review project bookings and support leads in preparing a project's...
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Children's Book Production Specialist
3 weeks ago
London, Greater London, United Kingdom Penguin Books Limited Full timeWe're looking for a skilled Children's Book Production Specialist to join our team in London. As a key member of our production department, you'll play a crucial role in bringing children's books to market. Your attention to detail, strong communication skills, and passion for kids' literature will make you an excellent fit for this position.About the...
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Integration Specialist
7 days ago
London, Greater London, United Kingdom Quo Vadis CCS Ltd Full timeJob DescriptionWe are seeking a talented Integration Specialist to join our team at Quo Vadis CCS Ltd. As an Integration Specialist, you will play a key role in designing and implementing integrated solutions on Genesys Cloud CX.Your primary responsibilities will include:Implementing integrated solutions on Genesys Cloud CX and configuring relevant...
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Flight Booking Specialist
11 hours ago
London, Greater London, United Kingdom IQVIA Argentina Full timeAbout the RoleWe are seeking an experienced Flight Booking Specialist to join our team at IQVIA Argentina. The estimated salary for this role is $60,000 - $70,000 per year.Job OverviewThis role involves coordinating travel arrangements for IQVIA and non-IQVIA personnel attending corporate meetings and events. You will work closely with attendees to...
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Conference and Group Booking Specialist
2 days ago
London, Greater London, United Kingdom AccorHotel Full timeJob DescriptionAs a Conference and Group Booking Specialist at AccorHotel, your primary responsibility will be to assist in the booking and coordination of conferences and group events. This includes responding to enquiries, assisting with site inspections, compiling daily and weekly reports, and providing general office support.Responsibilities:Respond to...