Fluent Norwegian CX Specialist
2 days ago
Euro London Appointments is a leading recruitment agency specializing in high-end client service roles.
We pride ourselves on delivering exceptional results for our clients and strive to maintain long-term relationships.
Job SummaryThis is an exciting opportunity to join our esteemed client in the automotive industry as a Fluent Norwegian CX Specialist.
Main Responsibilities- Case Resolution: Handle a wide range of customer cases, resolving issues and inquiries in a timely and efficient manner.
- Customer Interaction: Provide support to customers in Norwegian and English, ensuring an excellent customer experience.
- Problem-Solving: Tackle various customer service challenges, from technical issues to product inquiries, using your problem-solving skills to find solutions.
- Collaboration: Work with internal teams to ensure customer issues are resolved accurately and efficiently.
- Fluency in Norwegian: Native or near-native proficiency in Norwegian (both written and spoken).
- Customer Service Experience: Previous experience in a customer service role, ideally within a contact center or automotive environment.
- Strong Communication Skills: You should be able to communicate effectively with customers and colleagues in both Norwegian and English.
- Problem-Solving & Multitasking: The ability to manage multiple cases at once and find solutions to customer issues.
£28,000 - £33,000 per annum.
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