Norwegian Language Customer Support Specialist

2 days ago


London, Greater London, United Kingdom Euro London Appointments Full time
Job Details

We are seeking a highly skilled Norwegian Language Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in Norwegian and English.

About the Role:

  • Responsible for handling customer cases and resolving issues in a timely and efficient manner.
  • Provide support to customers in Norwegian and English, ensuring an excellent customer experience.
  • Work with internal teams to ensure customer issues are resolved accurately and efficiently.
  • Maintain accurate records of customer cases and provide regular updates to relevant teams.

Requirements:

  • Native or near-native proficiency in Norwegian (both written and spoken).
  • Previous experience in a customer service role, ideally within a contact center or automotive environment.
  • Ability to communicate effectively with customers and colleagues in both Norwegian and English.
  • The ability to manage multiple cases at once and find solutions to customer issues.
  • Ability to thrive in a fast-paced, ever-changing environment.
  • Willingness to come to the office one day per week (flexible on the day) at either Daventry or Dunton location.

Salary: £28,000 per annum (dependent on experience) plus benefits



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