Customer Experience Expert in Norwegian

2 days ago


London, Greater London, United Kingdom Euro London Appointments Full time
About the Job

We are seeking a highly skilled Norwegian Language Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in Norwegian and English.

About the Role:

  • Handle customer cases and resolve issues in a timely and efficient manner.
  • Provide support to customers in Norwegian and English, ensuring an excellent customer experience.
  • Tackle customer service challenges and find solutions using your problem-solving skills.
  • Work with internal teams to ensure customer issues are resolved accurately and efficiently.
  • Maintain accurate records of customer cases and provide regular updates to relevant teams.

Key Responsibilities:

  • Customer Case Resolution
  • Customer Interaction
  • Problem-Solving
  • Collaboration
  • Reporting & Updates

Requirements:

  • Fluency in Norwegian
  • Customer Service Experience
  • Strong Communication Skills
  • Problem-Solving & Multitasking
  • Adaptability
  • Hybrid Flexibility

Benefits:

  • A competitive salary of £25,000 - £30,000 per annum (depending on experience)
  • The opportunity to work with a leading client in the automotive industry
  • A hybrid working arrangement, with one day per week spent in the office


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