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Medical Devices Customer Support Representative

1 month ago

London, Greater London, United Kingdom Language Matters Full time
Customer Support Role in Medical Technology

We are seeking a highly skilled and customer-focused individual to join our team as a Medical Devices Customer Support Representative. This is an exciting opportunity for a passionate and dedicated professional to work with medical technology products and provide exceptional customer service.

About the Job:

  • Deliver outstanding customer support via telephone and email to customers in Norway, ensuring all inquiries are responded to in a timely manner.
  • Maintain up-to-date knowledge of our system and products to provide guidance and advice on product features and services.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • Native-level fluency in Norwegian, both written and spoken.
  • Fluency in English, both written and spoken.
  • Previous experience in customer service, customer support, or a help desk role is desirable.
  • Experience or knowledge of medical equipment and an interest in the healthcare industry is a plus.

What We Offer:

  • A competitive salary of up to £28,000 per annum.
  • A hybrid working model with 2 days spent in the office and the rest from home.
  • Ongoing training and development opportunities.
  • A generous holiday package and additional benefits.

About Us:

At Language Matters, we pride ourselves on providing excellent customer service and supporting our customers in their language needs. We are committed to excellence and strive to deliver high-quality solutions that meet the expectations of our clients.