Global eCommerce Experience Director

1 day ago


London, Greater London, United Kingdom Experis Full time
Digital Commerce CX Performance Lead Opportunity

We are looking for an experienced Digital Commerce CX Performance Lead to join Experis and contribute to driving continuous improvement in online Consumer Experience (CX) for our global eCommerce platforms.

Compensation Package: £90,000 - £110,000 per annum, including benefits and bonuses

About the Role

This role involves generating insights, monitoring performance changes, and fostering a data-driven approach to enhance user experience across our digital platforms.

Main Responsibilities
  • CX Priority Setting: Define CX priorities for our eCommerce websites.
  • CX Performance Analysis: Prepare and share CX performance results, emphasizing improvements and regressions, while ensuring meticulous oversight for key deployments.
  • Technical Expertise: Experience with Google Analytics, Glassbox / SessionCam, and Jira & Confluence.
  • Data-Driven Decision Making: Ability to relate data to web CX/UX best practices.
  • Language Proficiency: Fluent in English, both written and spoken.


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