Senior CX Operations Specialist

Harnham is seeking a highly skilled CX Improvement Specialist to join a leading financial services business in London. As a key member of the team, you will be responsible for improving customer experiences through data-driven insights and strategic recommendations.The ideal candidate will have a proven track record of delivering CX improvement initiatives,...

Senior CX Transformation SpecialistDS Smith, a global leader in fibre-based packaging, is seeking a seasoned Senior CX Transformation Specialist to join its team in London. As a trusted advisor to senior leaders, you will play a critical role in shaping the company's customer experience strategy and driving transformation initiatives.With a strong background...

Senior Technical Project Manager < /B > < br > < br > Fynity, a cutting-edge consultancy in Central London, is looking for a < b > Senior Technical Project Manager < /B > to lead our project delivery team. This role offers a unique opportunity to work on exciting Oracle CX projects, collaborate with a dynamic team, and develop your skills as a project...

About the RoleWe are looking for a highly skilled CX Operations and Development Lead to join our team at CV Library. As a key member of our operations team, you will be responsible for leading a team of engineers in managing the operations and support of our contact centre solutions.You will oversee daily operations to ensure optimal performance of NICE CX...

Serve as a key member of the Cyara team, working closely with sales professionals to craft innovative solutions that drive exceptional customer experiences. As a Technical Solution Designer, you will leverage your expertise in CX, call center, IVR, and related technologies to develop tailored demonstrations of our platform, showcasing its value in enhancing...

Harness your expertise as a CX Performance Analyst in Harrods' IT team. You will work collaboratively with various teams to provide top-shelf experiences for customers through first- and second-line support of production and non-production application environments.In this role, you will monitor operational performance & system integrity of individual CX...

Key ResponsibilitiesSupport the Head of CX & Service Design in developing and executing groundbreaking service design strategies that elevate post-booking customer experiences.Collaborate with multiple departments to ensure alignment and execution of a cohesive and integrated post-booking CX strategy.Work with the communications lead to ensure post-booking...

Fynity, an award-winning Oracle Platinum Partner, seeks a highly motivated and experienced Technical Project Manager - Oracle CX SpecialistThis role is ideal for a proactive self-starter with a proven track record of delivering complex projects to quality, budget, and on time.You will manage projects end-to-end, working with client stakeholders to understand...

Role SummaryWe are seeking a highly skilled Project Management Specialist to join our team at Fynity. The ideal candidate will have a proven track record of delivering complex projects on time, within budget, and to a high standard.About the JobThis is a unique opportunity to work in a dynamic and engaging environment with a talented team. As a Senior...

CX Transformation Role OverviewThis CX Project Manager role at DS Smith offers an exciting opportunity to drive key CX transformation workstreams, building a more customer-centric business and achieving greater customer satisfaction.The successful candidate will work closely with senior functional regional, local, and global leaders, as well as develop a...

Fynity, a dynamic consultancy, seeks a Senior Oracle CX Cloud Delivery Lead to join its team.In this role, you will be responsible for building and maintaining project scope definition, schedule, costs, resource plan, and RAID logs, as well as delegating and allocating responsibilities efficiently to manage projects end-to-end.The estimated salary for this...

Job OpportunityCX Strategist or Junior CX Strategist – Direct RecruitmentEstimated Salary: £35,000 to £50,000 per annumWe are looking for a dynamic CX Strategist to bring innovative thinking and data-driven solutions to our team. The ideal candidate will be responsible for crafting thoughtful, innovative strategies for membership and loyalty...

About Fynity, our boutique consultancy is dedicated to helping companies deliver exceptional customer experiences through innovative Oracle CX solutions. We are looking for a motivated and passionate Project Manager to join our dynamic team as a Senior Technical Project Manager. In this role, you will manage projects from start to finish, ensuring that...

Job DescriptionWe are seeking an experienced Customer Experience and Operations Specialist to join our team. In this role, you will be responsible for designing, implementing, and refining exceptional post-booking customer experiences.As a key member of our Customer Experience team, you will work closely with other departments to ensure alignment and...

Brambles, a global supply chain logistics company, is seeking an experienced Global CX Senior Solution Product Manager to join its team. With a focus on developing and executing voice of the customer (VoC) product strategies that align with business objectives, this role will play a key part in enhancing customer satisfaction and driving business growth.As a...

About the RoleThis Senior Oracle CX Delivery Lead position is ideal for a driven, motivated and passionate Project Manager who has a proven track record of delivering Oracle CX solutions on time and on budget. We're looking for someone who can reference multiple successful end-to-end deliveries where they have worked across the full lifecycle.In this...

Sales Role - CX SolutionsWe are seeking an experienced sales professional to join our team as a Business Development Manager. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the SME market.Your primary objectives will be to:Develop and execute a sales strategy to grow revenue and expand...

We're seeking an exceptional Senior Solution Architect to join our growing team at Cyara. In this role, you will leverage your expertise to design and implement cutting-edge customer experience (CX) solutions that drive business growth and customer satisfaction.

We are a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. Headquartered in London and a member of the FTSE 100, we operate in 34 countries employing around 30,000 people.CX Project Manager OpportunityAs a CX Project Manager at DS Smith, you will drive the delivery of key CX...

About Fynity: We are an award-winning Oracle Platinum Partner dedicated to helping companies deliver exceptional customer experiences through Oracle CX solutions.Your Opportunity: As a Senior Technical Project Manager, you will play a critical role in driving the success of our clients by delivering Oracle CX solutions on time and on budget.Key...