CX Transformation Specialist

About the RoleThis is an exciting opportunity for an E-Commerce CX Transformation Lead to join our organization and lead the charge in enhancing user experience across our digital platforms. As a key member of our team, you will establish data-driven priorities for Product websites, prepare and share CX performance results, and identify and quantify CX...

Senior CX Transformation SpecialistDS Smith, a global leader in fibre-based packaging, is seeking a seasoned Senior CX Transformation Specialist to join its team in London. As a trusted advisor to senior leaders, you will play a critical role in shaping the company's customer experience strategy and driving transformation initiatives.With a strong background...

Harnham is seeking a highly skilled CX Improvement Specialist to join a leading financial services business in London. As a key member of the team, you will be responsible for improving customer experiences through data-driven insights and strategic recommendations.The ideal candidate will have a proven track record of delivering CX improvement initiatives,...

About the OpportunityWe are seeking a talented individual to join our team as a Digital CX Strategist, working directly with our current & potential clients across a range of industries. This exciting opportunity requires exceptional contact centre knowledge and expertise, with proven delivery of solutioning in contact centres.Key ResponsibilitiesBe the lead...

**Role Overview:** We are seeking an experienced professional to join our Manchester-based team as a CX Consultant. In this role, you will play a pivotal part in developing and maintaining a team of CX Consultants who will support existing customers and collaborate with internal Sales teams to scope solutions to customer problems.You will be responsible...

At JAM IT Consultancy Ltd, we're seeking a Customer Experience Transformation Specialist to join our team. This is a senior leadership role that requires 10+ years of experience in contact centres. The successful candidate will have a proven track record of delivering transformation change projects through stakeholder management and substantial experience in...

We are seeking a skilled Technical CX Architect to join our team at Eventus Solutions Group. In this role, you will be responsible for designing and implementing complex contact center solutions that meet the needs of our clients.As a Technical CX Architect, you will have a strong understanding of software development and the CXone, Genesys Cloud or Amazon...

Key ResponsibilitiesSupport the Head of CX & Service Design in developing and executing groundbreaking service design strategies that elevate post-booking customer experiences.Collaborate with multiple departments to ensure alignment and execution of a cohesive and integrated post-booking CX strategy.Work with the communications lead to ensure post-booking...

Transformative Leadership OpportunityJAM IT Consultancy Ltd invites applications for the position of Bilingual Customer Success Manager, a highly rewarding role offering extensive career development and challenging responsibilities. Working closely with senior leadership, you will lead cross-functional teams and collaborate with customers to achieve mutually...

Job DescriptionFuelling a sustainable future requires creativity, diversity, and trust. We're driven by our passion to transform the way we power the world. To achieve this goal, we need talented professionals like you to champion our customer voice and ensure we deliver solutions that meet their needs.About the Position:You'll work closely with our Senior...

About the Role:We are currently recruiting for a Senior Payroll Transformation Specialist to join our team at Amtis - Digital, Technology, Transformation. This is a unique opportunity for an experienced professional to contribute to a major Human Capital Management (HCM) transformation programme.You will be responsible for gathering, analysing, and...

Job OverviewThe Damia Group is seeking a highly experienced Senior Transformation Programme Lead to lead transformation projects with top FTSE 100 clients, working on cutting-edge SAP solutions such as S/4, Business Suite on HANA, CX, Ariba, SuccessFactors, and UX.

As a Business Transformation Specialist, you will be responsible for driving change and transformation across the Asset/Wealth Management industry. This is an exciting opportunity to work on large-scale integration programmes, leveraging your analytical and problem-solving skills to identify opportunities for business improvement.With a strong focus on...

At Capgemini, we're on a mission to reimagine the future of customer operations. As a Contact Centre Transformation Strategist, you'll play a critical role in helping our clients achieve their Customer Experience (CX) vision and strategy.Your RoleYou will work directly with our current and potential clients across various industries, supporting them in...

A career opportunity has arisen in the Transformation Unit of Airedale NHS Foundation Trust, a forward-thinking healthcare organization committed to promoting equality, diversity, and inclusion. As part of our team, you will play a vital role in enhancing our clinical systems and processes.Job Description:This is an exciting opportunity for a motivated...

Role OverviewWe are seeking a Senior CX Operations Specialist to join our team at Healthera. As a key member of our operations team, you will be responsible for developing and implementing processes to enhance the overall customer experience.You will work closely with our product, technology, and growth teams to create seamless experiences for our B2B and...

Company OverviewEuro London Appointments is a leading recruitment agency specializing in high-end client service roles.We pride ourselves on delivering exceptional results for our clients and strive to maintain long-term relationships.Job SummaryThis is an exciting opportunity to join our esteemed client in the automotive industry as a Fluent Norwegian CX...

About the CompanyHarnham's partner organisation is a well-established financial services company seeking a Customer Insights Manager to join their team.This exciting opportunity involves developing and implementing a new function that focuses on transforming customer experience measurement into a science-based approach.Main Responsibilities:Key...

**Overview**At GSK, we are committed to uniting science, technology, and talent to get ahead of disease together. As a Commercial CX Innovation Manager, you will play a key role in driving the transformation of global commercial functions through the application of digital and AI capabilities.The ideal candidate will have a strong background in leading...

Role SummaryWe are seeking a highly skilled Project Management Specialist to join our team at Fynity. The ideal candidate will have a proven track record of delivering complex projects on time, within budget, and to a high standard.About the JobThis is a unique opportunity to work in a dynamic and engaging environment with a talented team. As a Senior...