Complaints Manager
3 days ago
You will work closely with colleagues to resolve issues, maintaining accurate records and communicating with stakeholders via various channels.
A strong background in conflict resolution and experience within the higher education sector are essential for this role.
We offer a competitive hourly rate, estimated at £25-£30 per hour, based on an annual salary of £30,000-£35,000, making this an attractive opportunity for those looking to develop their career in customer service or dispute resolution.
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Complaints Management Professional
3 days ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Full timePertemps is seeking a highly skilled Temporary Complaints Officer to support our client in the education sector.This temporary assignment is expected to last for three months and requires an individual with experience in complaint management, conflict resolution, and communication skills.The key responsibilities of this role include responding to complaints,...
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Complaints Resolution Specialist
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom LA International Computer Consultants Ltd Full timeLA International Computer Consultants Ltd is seeking a highly skilled Complaints Resolution Specialist to oversee the effective management of complaints related to resident students. The successful candidate will be responsible for ensuring all concerns are handled with professionalism, sensitivity, and timeliness.This role involves reviewing, investigating,...
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Dedicated Resident Student Complaints Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom LA International Computer Consultants Ltd Full timeJob DescriptionWe are seeking a highly skilled and experienced Resident Student Complaints Manager to join our team at LA International Computer Consultants Ltd. This is an excellent opportunity for someone with a passion for delivering exceptional customer service and resolving complex complaints in a timely and professional manner.About the RoleThe...
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Complaints Resolution Specialist
7 days ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Full timePertemps is assisting a client in the education sector to recruit a temporary Complaints Officer for a three-month assignment. This role aims to effectively manage complaints, addressing concerns professionally and within a timely manner.Key Responsibilities:Respond to complaints according to established proceduresDirect complaints to the relevant...
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Bath, Bath and North East Somerset, United Kingdom LA International Full timeWe are seeking an experienced Complaints Officer to oversee the effective management of resident student complaints, ensuring all concerns are handled with professionalism, sensitivity, and timeliness. This role is responsible for the end-to-end process of reviewing, investigating, and responding to resident student complaints, while also maintaining...
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Dispute Resolution Specialist
3 days ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Full time**Job Title:** Complaints OfficerWe are assisting our client in the education sector to find a highly skilled Temporary Complaints Officer for a three-month assignment.The primary purpose of this role is to oversee the effective management of complaints, ensuring that concerns are addressed professionally, empathetically, and within a timely manner.This...
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Quality Assurance Manager
7 days ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeAbout This OpportunityCV-Library is seeking a highly motivated Technical Administrator to join our team, supporting our food manufacturing clients with their quality and safety needs. The successful candidate will be responsible for ensuring that all new staff are inducted correctly, reviewing label check sheets, and handling complaints.Key...
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Customer Service Liaison
3 days ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Full timePertemps is currently seeking a Complaints Officer to join their team on a temporary basis. The successful candidate will be responsible for overseeing the effective management of complaints, ensuring that concerns are addressed professionally and in a timely manner.This role's primary purpose is to ensure that all complaints are handled efficiently and...
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Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Full timeJob DescriptionThis is a temporary role as a Customer Service Specialist in the education sector, focusing on managing complaints professionally and effectively.Key Responsibilities:Respond to customer inquiries and complaints in accordance with established proceduresDirect issues to the relevant department or personnelMaintain accurate records of all...
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Temporary Grievance Officer
3 days ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Full timeWe are currently recruiting for a Temporary Complaints Officer to join our team at Pertemps.This is a three-month temporary assignment supporting our client in the education sector.The successful candidate will have experience in complaint management, conflict resolution, and communication skills, as well as strong organisational skills and ability to manage...
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Patient Experience Liaison
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Sulis Hospital Bath Full timeAbout the Role:Sulis Hospital Bath is seeking a highly skilled Patient Experience Liaison to join their Quality & Assurance team.Main Responsibilities:Manage a caseload of complaints and patient feedback from receipt to resolution.Collaborate with stakeholders across the hospital to ensure compliance with procedures and guidelines.Support senior staff and...
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Financial Compliance Coordinator
7 days ago
Bath, Bath and North East Somerset, United Kingdom ENGINEERINGUK Full timeAt M&G plc, we're committed to creating an exceptional place to work for exceptional talent. As a leading international savings and investments business with roots stretching back over 170 years, we offer a range of financial products and services through Asset Management, Life, and Wealth. Our three operating segments work together to deliver attractive...
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Location Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Anchor Full timeAbout the RoleAt Anchor, we're passionate about providing older people with independence and security within a happy community. As a Location Manager, you'll play a vital role in ensuring our residents feel at home. You'll be responsible for managing properties, supporting residents to live independent lives, and working with departments across the...
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Location Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Anchor Full timeAbout the RoleAt Anchor, we're dedicated to providing older people with independence and security within a happy community. As a Location Manager, you'll play a key role in ensuring our residents receive the highest level of care and support.Your ResponsibilitiesProperty Management: You'll be responsible for managing properties, supporting residents to live...
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Lead Service Manager
1 week ago
Bath, Bath and North East Somerset, United Kingdom South Full timeLocationLane7 has multiple venues across three brands in the UK, offering a great activity-packed experience.About the RoleWe're seeking an energetic and creative individual to lead our service team in the South region. As a Duty Manager, you'll be responsible for ensuring our guests have an immaculate experience from start to finish.Key...
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Dispute Resolution Specialist
3 days ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Full timeJob Summary: We are seeking a highly skilled Complaints Officer to join our team at Pertemps. This is a temporary position, lasting approximately three months, during which time you will be responsible for managing complaints and providing excellent customer service.You will be working closely with colleagues to resolve issues efficiently and effectively,...
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Administrative Support Professional
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Full timePertemps Bristol Commercial is currently seeking a temporary Complaints Officer to join their team. This three-month assignment will be based in the education sector, where the successful candidate will oversee the effective management of complaints.The ideal candidate will have excellent administrative skills and the ability to communicate effectively with...
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Senior Customer Service Specialist
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Full timeWe are assisting our client in the education sector with a temporary customer service role for a three-month assignment. The primary purpose of this position is to oversee and manage customer complaints effectively.Key Responsibilities:Oversight of customer complaints management processCommunication with clients to resolve issuesThe ideal candidate will have...
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Deputy General Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom South Full timeThe Role:Working alongside the General Manager to manage the daily operation of the venue, including staff selection, training, and performance managementFull profit and loss responsibility for the venueEnsuring positive guest service in all areas, responding to complaints and escalating to the General Manager as neededCreating an environment that is...
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Customer Service Advisor
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Pets Choice Full timeAbout the Job:We are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Pets Choice. As a key member of our consumer relations team, you will be responsible for providing exceptional support to customers and pet owners, handling enquiries and complaints with professionalism and precision.Key Responsibilities:Respond to a...