Service Desk Operations Manager
3 days ago
The Twenty One Group is recruiting on behalf of their client, a multi-disciplined Mechanical and Electrical company, for a permanent Service Desk Coordinator in Edinburgh. This role comes with a supportive work culture that prioritizes staff well-being and professional development.
The opportunity involves coordinating the schedules of mobile Service Engineers and managing customer service concerns. As the first point of contact for clients, you will process orders, address inquiries, and ensure prompt and professional service.
Key responsibilities include:
- Ensuring smooth coordination of Service Engineers
- Handling service updates and resolving customer concerns
This is a full-time opportunity with career growth prospects and a dynamic work environment.
Estimated Salary: £28,000 - £32,000 per annum
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Service Desk Operations Coordinator
11 hours ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000About the RoleCareers Plus is looking for a highly motivated Service Desk Operations Coordinator to join our team. In this role, you will be responsible for conducting ticket reviews to ensure effective solutions are delivered.You will work closely with our team to provide proactive support and develop efficient processes.
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Front Desk Operations Coordinator
3 weeks ago
Edinburgh, Edinburgh, United Kingdom RBH Full timeFront Desk Operations CoordinatorJob Description: We are seeking a highly organized and detail-focused Front Desk Operations Coordinator to join our team at DoubleTree by Hilton Edinburgh City Centre. As a key member of our Front Desk team, you will be responsible for ensuring the smooth operation of our hotel's overnight front desk, providing exceptional...
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Service Desk Expert
7 days ago
Edinburgh, Edinburgh, United Kingdom undisclosed Full timeThe Service Desk Expert role at an undisclosed company in Edinburgh, Scotland, offers a unique opportunity to work with a talented team of professionals and provide exceptional IT support services to our clients. With a salary of £45,000 - £55,000 per annum, depending on experience, this is an exciting opportunity for someone who is passionate about...
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Front Desk Operations Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Residence Inn by Marriott Edinburgh Full timeWe are seeking a skilled Front Desk Operations Coordinator to join our team at Residence Inn by Marriott Edinburgh. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel. This includes managing front desk activities, coordinating with housekeeping and maintenance teams, and providing...
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Service Desk Transformation Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom Lane Clark & Peacock LLP Full timeAs a Service Desk Transformation Specialist at Lane Clark & Peacock LLP, you will be responsible for delivering exceptional customer service while implementing cutting-edge technology solutions. This role offers a unique opportunity to blend technical expertise with business acumen, driving the evolution of our service desk operations.The ideal candidate...
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Front Desk Operations Manager
6 days ago
Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full timeAbout the JobWe are seeking a highly skilled and ambitious individual to fill the role of Front Desk Operations Manager at Klarent Hospitality Limited.This is an exceptional opportunity for someone passionate about delivering outstanding customer experiences and committed to growing and developing their skills within our hospitality brand portfolio.Job...
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IT Service Desk Technician
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time £23,000Are you a motivated and detail-oriented IT Service Desk Technician looking for a new challenge?At Iconic Resourcing in Edinburgh, we are seeking a talented individual to provide technical support to clients via phone, email, and ticketing system.Your primary responsibilities will include diagnosing and resolving technical issues related to hardware,...
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Service Desk Analyst
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeWe have an exciting opportunity for an IT professional to join our Service Desk team and provide technical support to our users.About the RoleTest, commission and install new software, hardware and IT systems.Contribute to the development and documentation of IT procedures and processes.Act as a technical resource in projects as directed by manager.Candidate...
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IT Service Desk Engineer
5 days ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeWe are looking for a skilled IT Service Desk Engineer to join our team at Shepherd and Wedderburn LLP, supporting the delivery of exceptional technical services to our users.About the PositionTo deliver 1st and 2nd line technical support to users, resolving issues promptly and efficiently.To work closely with the project team to ensure seamless delivery of...
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Front Desk Lead
3 days ago
Edinburgh, Edinburgh, United Kingdom Delta Hotels Edinburgh Full timeWe are seeking a Front Desk Lead to join our team at Delta Hotels Edinburgh. As a lead, you will be responsible for supervising and coordinating the front desk operations, ensuring that every guest receives exceptional service and support.Detailed knowledge of hotel operations and management principles is required for this role. If you enjoy delivering...
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Head of Managed Services and Operations
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Kleboe Jardine Ltd Full timeKleboe Jardine Ltd is a reputable managed ICT services provider seeking a highly skilled individual to fill the position of Head of Managed Services and Operations. The successful candidate will be responsible for overseeing the day-to-day operations of our service desks, ensuring seamless service delivery that meets SLAs across a 24/7/365 support...
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IT Service Management Professional
3 days ago
Edinburgh, Edinburgh, United Kingdom Morgan Hunt Full time £57,100**About the Role:**We are seeking an experienced ITIL Operations Manager to join our team in Edinburgh. The successful candidate will be responsible for overseeing the operations of our IT Service Desk, ensuring adherence to ITIL best practices, and implementing robust processes for incident, problem, and change management.**Key Responsibilities:**Manage and...
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Service Desk Lead
5 days ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Job Title: Service Desk CoordinatorThis role is an excellent opportunity to develop your skills in a fast-paced technical support environment. As a Service Desk Coordinator, you will be responsible for handling incoming support tickets, collaborating with cross-functional teams, and delivering high-quality solutions to clients.We offer a competitive salary...
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Front Desk Associate
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Scotsman Full timeJob Title: Front Desk AssociateWe are seeking a skilled and attentive Front Desk Associate to join our team at The Scotsman Group. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.About Us: As Scotland's largest and most diverse hospitality group, we...
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Front Desk Representative
6 days ago
Edinburgh, Edinburgh, United Kingdom Sonder Full timeHiring for Front Desk RepresentativesWe are seeking highly skilled individuals to join our team as Front Desk Representatives at Sonder.As a Front Desk Representative, you will be responsible for handling all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever...
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Service Desk Analyst
10 hours ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeAbout Us: Head Resourcing Ltd is a renowned company in Edinburgh, committed to delivering exceptional service and innovative solutions to our clients.Role Overview: We are seeking a skilled Service Desk Analyst to join our team, providing technical support and contributing to the success of our business.Responsibilities:Delivering first-class support...
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Front Desk Operations Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom RBH Full timeOverview of DoubleTree by Hilton Edinburgh CityWe are a leading hospitality management company, passionate about delivering exceptional experiences to our guests. Our team at DoubleTree by Hilton Edinburgh City is dedicated to providing a warm welcome and making every stay unforgettable.Job SummaryWe are seeking a Front Desk Operations Specialist to join our...
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Service Desk Expert
3 days ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Career Opportunities:Are you a motivated and experienced IT professional looking for a new challenge? Careers Plus is seeking a skilled Technical Service Coordinator to join our team. As a key member of our service desk, you will be responsible for delivering exceptional technical support to our clients.About the Role:As a Technical Service Coordinator, you...
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Service Delivery Manager
3 days ago
Edinburgh, Edinburgh, United Kingdom Morgan Hunt Full time £57,100**Company Overview:**Morgan Hunt is a leading recruitment business providing interim, contract, and temporary recruitment services. We are committed to delivering exceptional results-driven professionals to meet the evolving needs of our clients.**Job Description:**The successful candidate will be responsible for overseeing the operations of our IT Service...
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Front Desk Associate
4 weeks ago
Edinburgh, Edinburgh, United Kingdom RBH Full timeCustomer Service Excellence at RBHWe're seeking a motivated and customer-focused individual to join our team as a Guest Service Assistant at Holiday Inn Express Edinburgh City Centre.About the Role:As a Guest Service Assistant, you'll be responsible for delivering exceptional customer service to our guests, ensuring their stay is memorable and enjoyable....