Service Desk Lead
5 days ago
This role is an excellent opportunity to develop your skills in a fast-paced technical support environment. As a Service Desk Coordinator, you will be responsible for handling incoming support tickets, collaborating with cross-functional teams, and delivering high-quality solutions to clients.
We offer a competitive salary of £35,000 per annum, a comprehensive benefits package, and access to industry-leading training resources.
- A bachelor's degree in Computer Science or a related field is preferred.
- The successful candidate will have a proven track record of providing exceptional customer service and resolving complex technical issues.
- Familiarity with ITIL and Microsoft technologies is highly desirable.
We value diversity and inclusion and encourage applications from candidates with a passion for technology and problem-solving.
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Front Desk Lead
2 days ago
Edinburgh, Edinburgh, United Kingdom Delta Hotels Edinburgh Full timeWe are seeking a Front Desk Lead to join our team at Delta Hotels Edinburgh. As a lead, you will be responsible for supervising and coordinating the front desk operations, ensuring that every guest receives exceptional service and support.Detailed knowledge of hotel operations and management principles is required for this role. If you enjoy delivering...
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Service Desk Expert
6 days ago
Edinburgh, Edinburgh, United Kingdom undisclosed Full timeThe Service Desk Expert role at an undisclosed company in Edinburgh, Scotland, offers a unique opportunity to work with a talented team of professionals and provide exceptional IT support services to our clients. With a salary of £45,000 - £55,000 per annum, depending on experience, this is an exciting opportunity for someone who is passionate about...
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Service Desk Analyst
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeWe have an exciting opportunity for an IT professional to join our Service Desk team and provide technical support to our users.About the RoleTest, commission and install new software, hardware and IT systems.Contribute to the development and documentation of IT procedures and processes.Act as a technical resource in projects as directed by manager.Candidate...
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Service Desk Transformation Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom Lane Clark & Peacock LLP Full timeAs a Service Desk Transformation Specialist at Lane Clark & Peacock LLP, you will be responsible for delivering exceptional customer service while implementing cutting-edge technology solutions. This role offers a unique opportunity to blend technical expertise with business acumen, driving the evolution of our service desk operations.The ideal candidate...
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Service Desk Expert
2 days ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Career Opportunities:Are you a motivated and experienced IT professional looking for a new challenge? Careers Plus is seeking a skilled Technical Service Coordinator to join our team. As a key member of our service desk, you will be responsible for delivering exceptional technical support to our clients.About the Role:As a Technical Service Coordinator, you...
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IT Service Desk Technician
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time £23,000Are you a motivated and detail-oriented IT Service Desk Technician looking for a new challenge?At Iconic Resourcing in Edinburgh, we are seeking a talented individual to provide technical support to clients via phone, email, and ticketing system.Your primary responsibilities will include diagnosing and resolving technical issues related to hardware,...
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Assistant Front Desk Lead
9 hours ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeAbout UsThe Caledonian Edinburgh is a dynamic and innovative hospitality group with a passion for delivering exceptional guest experiences.We are committed to providing opportunities for our employees to grow and develop their careers, and we're seeking an experienced and customer-focused Assistant Front Desk Manager to join our team.We are offering a...
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Front Desk Associate
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Scotsman Full timeJob Title: Front Desk AssociateWe are seeking a skilled and attentive Front Desk Associate to join our team at The Scotsman Group. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.About Us: As Scotland's largest and most diverse hospitality group, we...
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Tech Innovator Service Desk Role
2 days ago
Edinburgh, Edinburgh, United Kingdom Spencer Scott Full timeKey Responsibilities: As a Tech Innovator Service Desk Role at Spencer Scott Ltd, your key responsibilities will include implementing AI-driven tools in troubleshooting, balancing the strengths of both automation and human expertise, and continuously analysing and providing feedback on AI workflows. You will work closely with the team to ensure a blend of...
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Service Desk Operations Manager
2 days ago
Edinburgh, Edinburgh, United Kingdom The Twenty One Recruitment Group Ltd Full timeThe Twenty One Group is recruiting on behalf of their client, a multi-disciplined Mechanical and Electrical company, for a permanent Service Desk Coordinator in Edinburgh. This role comes with a supportive work culture that prioritizes staff well-being and professional development.The opportunity involves coordinating the schedules of mobile Service...
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IT Service Desk Engineer
5 days ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeWe are looking for a skilled IT Service Desk Engineer to join our team at Shepherd and Wedderburn LLP, supporting the delivery of exceptional technical services to our users.About the PositionTo deliver 1st and 2nd line technical support to users, resolving issues promptly and efficiently.To work closely with the project team to ensure seamless delivery of...
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Front Desk Associate
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Nuffield Health Full timeFront Desk Associate Opportunity We are seeking a Front Desk Associate to join our team at Nuffield Health. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a welcoming and professional environment in our reception and café areas. Main Responsibilities: Support the...
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Front Desk Representative
5 days ago
Edinburgh, Edinburgh, United Kingdom Sonder Full timeHiring for Front Desk RepresentativesWe are seeking highly skilled individuals to join our team as Front Desk Representatives at Sonder.As a Front Desk Representative, you will be responsible for handling all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever...
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Front Desk Operations Coordinator
3 weeks ago
Edinburgh, Edinburgh, United Kingdom RBH Full timeFront Desk Operations CoordinatorJob Description: We are seeking a highly organized and detail-focused Front Desk Operations Coordinator to join our team at DoubleTree by Hilton Edinburgh City Centre. As a key member of our Front Desk team, you will be responsible for ensuring the smooth operation of our hotel's overnight front desk, providing exceptional...
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Support Desk Professional
2 days ago
Edinburgh, Edinburgh, United Kingdom Avaloq Full timeSupport Desk PositionAvaloq is seeking a highly motivated Support Desk Professional to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.In this role, you will be working with our SaaS platform, troubleshooting technical issues, and escalating problems to the...
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Service Desk Engineer
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeHead Resourcing Ltd has an exciting opportunity for a Service Desk Engineer to join our team in Edinburgh.This role involves providing technical support and assistance to clients using Mac, PC, and printers, as well as participating in user administration and maintaining accurate documentation.The ideal candidate will possess excellent communication skills,...
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Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom United Parcel Service of America, Inc Full timeJob Summary:Are you looking for a rewarding career with opportunities to grow and develop your skills?We are seeking an experienced Customer Service Representative to join our team at United Parcel Service of America, Inc. As a Front Desk Receptionist, you will be the first point of contact for our customers and play a vital role in ensuring their...
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Customer Service Team Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Delta Hotels Edinburgh Full timeWe are seeking a highly organized and proactive Customer Service Team Lead to join our team at Delta Hotels Edinburgh. As a Customer Service Team Lead, you will be responsible for leading our front office team and ensuring that all guest interactions are positive and memorable.You will work closely with our front desk staff to ensure that all guest requests...
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Front Desk Ambassador
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeJob OverviewThe Caledonian Edinburgh is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
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Hotel Front Desk Associate
5 days ago
Edinburgh, Edinburgh, United Kingdom Threadneedles Hotel Full timeAs a Hotel Front Desk Associate at Threadneedles Hotel in Edinburgh, you will have the opportunity to provide exceptional service to our guests, ensuring a seamless and welcoming experience from check-in to check-out.Role OverviewThis role is ideal for an individual who enjoys interacting with people, handling multiple tasks simultaneously, and working in a...