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Front Desk Associate

1 month ago


Edinburgh, Edinburgh, United Kingdom Scotsman Full time
Job Title: Front Desk Associate

We are seeking a skilled and attentive Front Desk Associate to join our team at The Scotsman Group. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.

About Us: As Scotland's largest and most diverse hospitality group, we operate a collection of over 40 venues across the country, including bars, restaurants, hotels, and more. Our commitment to excellence has earned us a reputation as a leading provider of hospitality services.

The Role: As a Front Desk Associate, you will be responsible for efficiently handling guest inquiries and providing information about our hotel, services, and local area. You will work evenings and weekends, ensuring that our guests receive a warm and welcoming experience.

Benefits:
  • TRONC electronic tips
  • Wagestream
  • Discounts on food and cinema tickets
  • Hotel and apartment discounts
  • Flexible working opportunities
  • Career development through our Scotsman Steps training programme

Key Responsibilities:
  1. Efficiently deal with guest inquiries and provide information about the hotel, services, and local area.
  2. Work evenings and weekends to ensure seamless operations.