Tech Innovator Service Desk Role

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Spencer Scott Full time
Key Responsibilities: As a Tech Innovator Service Desk Role at Spencer Scott Ltd, your key responsibilities will include implementing AI-driven tools in troubleshooting, balancing the strengths of both automation and human expertise, and continuously analysing and providing feedback on AI workflows.

You will work closely with the team to ensure a blend of technological innovation with a deeply human touch, using your skills in Microsoft end user computing technologies, including Windows 10/11, Office 365, printing, local area networking, and Intune application packaging and build deployments including OOBE. Your experience within AI and Chat GPT, as well as your knowledge of Azure AD and service desk ticketing systems, will be invaluable in this role.

This is an exciting opportunity to grow professionally and personally, with a salary up to £40,000, a 15% Annual Bonus, 9% Company Pension, Private Health and Dental Care, and a hybrid working arrangement with 3 days a week in the office.

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