Program Manager for Customer Success
1 week ago
At Divvy Cloud Corp., we are on a mission to create a secure digital world for our customers, our industry, and our communities. We're building a dynamic workplace where everyone can have the career experience of a lifetime. As a Customer Experience Program Manager, you will play a critical role in delivering exceptional customer experiences that drive loyalty, retention, and growth. Your expertise in program management, customer journey mapping, and stakeholder engagement will enable us to develop innovative solutions that meet the evolving needs of our customers.
Key responsibilities include:
- Host workshops and brainstorming sessions to foster collaboration and idea generation
- Identify potential risks in program work and develop mitigation plans with leadership
- Work with internal teams to implement process improvements that enhance customer experiences
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Program Director for Customer Success
2 weeks ago
Belfast, United Kingdom Divvy Cloud Corp. Full timeAbout the Role:The Program Director for Customer Success will be responsible for developing and implementing strategies to improve customer experiences across the entire customer journey. This will involve working closely with cross-functional teams to identify areas for improvement and develop solutions that meet customer needs.The ideal candidate will have...
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Program Manager, Customer Experience
3 months ago
Belfast, United Kingdom Rapid7 Full timeJob Summary: As a Customer Experience Program Manager at Rapid7, you will strive for customer excellence while working cross functionally to improve customer’s experiences across their entire journey. About the Team: The Customer Experience team is responsible for bringing the Rapid7 customer voice and best practices to the experiences that our...
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Customer Experience Program Lead
1 month ago
Belfast, United Kingdom Rapid7 Full timeJob Summary:Rapid7 is seeking a highly skilled Customer Experience Program Lead to join our team. This role will focus on improving customer outcomes through program management, cross-functional collaboration, and a deep understanding of customer needs.The ideal candidate will have experience in updating and improving internal processes, working across...
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Customer Success Executive
6 months ago
Belfast, United Kingdom SeeMeHired Full timeThe company is rapidly expanding, selling its product across the UK and Ireland with strong financial support from its private and public investors. We are seeking to quickly recruit several talented Telemarketers to assist with our growth plans. **Hybrid Working 2 days in the office ( Belfast) three days working from home** your responsibilities will...
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Customer Success Executive
7 months ago
Belfast, United Kingdom S3 Solutions Full timeS3 Solutions is preparing for the launch of our new SaaS product positioned within the social impact and evaluation space. With a uniquely intuitive project set up, a bank of validated evaluation resources and underpinned by machine learning, our SaaS product will transform how charities, social enterprises and not for profit organisations report on their...
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Customer Success Platform Manager
2 weeks ago
Belfast, United Kingdom Cloudsmith Ltd Full timeAbout CloudsmithAt Cloudsmith Ltd, we're dedicated to helping our customers manage and secure their software supply chain, improve their developer experience, and learn from each other.The Job DescriptionAs a Customer Success Platform Manager, you'll be responsible for defining customer success by ensuring that software solutions are aligned with customer...
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Customer Success Growth Manager
2 weeks ago
Belfast, United Kingdom Realtime Recruitment Full time £30,000 - £35,000Are you a customer success expert looking to take your career to the next level? We are seeking an experienced Customer Success Growth Manager to join our team at Realtime Recruitment in Belfast. In this role, you will be responsible for driving customer success and growth, building strong relationships with clients, and identifying opportunities for...
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Technical Program Manager
3 weeks ago
Belfast, United Kingdom Vanrath Full timeFollowing success in recent engineering roles, VANRATH are delighted to now assist this highly reputable SaaS client in their search for a Technical Program Manager.This role will support programs that align with company requirements and business needs during a key part of this company's growth.The ideal candidate will be coming from a strong technical...
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Customer Success Professional
1 week ago
Belfast, United Kingdom VANRATH Full time**About the Role**VANRATH is seeking an experienced Sales Account Manager to join their team. As a Sales Account Manager, you will be responsible for managing multiple customer accounts, identifying and negotiating new business opportunities, and developing long-term partnerships.The ideal candidate will have a strong background in sales and account...
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Customer Success Director
1 week ago
Belfast, United Kingdom VANRATH Full timeLead as a Customer Success Director and Shape the Future of Our CustomersWe are seeking a highly skilled and experienced individual to lead our Customer Success team as a Customer Success Director.In this role, you will be responsible for developing a good understanding of the market and customers to anticipate future needs, identify and drive opportunities...
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Customer Success Lead
2 weeks ago
Belfast, United Kingdom VANRATH Full timeAbout the Role We are seeking a talented Customer Success Lead to join our team at VANRATH. This is an exciting opportunity to work with a fast-growing FinTech company, delivering exceptional results and driving business growth. As a Customer Success Lead, you will be responsible for managing and maximising the profitability of multiple B2B relationships,...
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Customer Success Executive
2 weeks ago
Belfast, United Kingdom Seopa Ltd Full timeCustomer Success Executive (CSE-24) As a Customer Success Executive, you'll contribute directly to Seopas success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team.In this role you will: Own relationships...
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Customer Success Executive
6 months ago
Belfast, United Kingdom Seopa Ltd Full time**Customer Success Executive (CSE-24)** The role provides the opportunity to manage existing accounts, onboard new partners and develop successful, long-term partnerships. You will contribute directly to the success of your accounts and Seopa through identifying and negotiating new business with existing customers and successfully onboarding and managing...
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Customer Success Executive
7 months ago
Belfast, United Kingdom Seopa Ltd Full time**Customer Success Executive (CSE-24)** The role provides the opportunity to take ownership of existing accounts, onboard new partners and develop successful, long-term partnerships. You will contribute directly to the success of Seopa and your accounts through identifying and negotiating new business with existing customers and successfully onboarding and...
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Customer Success Executive
4 weeks ago
Belfast, United Kingdom Seopa Ltd Full timeCustomer Success Executive (CSE-24) Working in one of our key business teams, the role provides the opportunity to take ownership of existing accounts, onboard new partners/customers and develop successful, long-term partnerships.You will contribute directly to the success of Seopa and your accounts through identifying and negotiating new business with...
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Customer Success Executive
6 months ago
Belfast, United Kingdom Seopa Ltd Full time**Customer Success Executive (CSE-24)** Working in one of our key business teams, the role provides the opportunity to take ownership of existing accounts, onboard new partners/customers and develop successful, long-term partnerships. You will contribute directly to the success of Seopa and your accounts through identifying and negotiating new business with...
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Customer Success Executive
6 months ago
Belfast, United Kingdom Whytematter Full time**Whytematter **are delighted to be recruiting a **Customer Success Executive** for our exciting client who are growing. They are looking for an enthusiastic individual to join their dynamic and expanding team who offer financial services, tech and media brands the opportunity to harness the power of their proprietary comparison technology, enabling them to...
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Customer Success Professional
2 days ago
Belfast, United Kingdom Ocho Full timeRole Overview: As a Customer Success Manager at Ocho, you will be responsible for diving deep into the market and user needs to ensure product-market fit. This involves articulating product and vision as a trusted advisor, managing client relationships daily, ensuring delivery, training, adoption, and satisfaction. You will also collaborate with product,...
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Customer Success Professional
2 weeks ago
Belfast, United Kingdom Ocho Full timeAbout the Role: We are seeking an experienced Customer Success Manager to join our team at Ocho. In this role, you will work closely with our clients to understand their needs and deliver exceptional results. You will be responsible for managing client relationships, ensuring delivery, training, adoption, and satisfaction. Our ideal candidate has 2-4 years...
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Customer Success Specialist
3 weeks ago
Belfast, United Kingdom VanRath Full timeJoin Our Team as a Customer Success SpecialistWe are seeking an experienced Customer Success Specialist to join our team at VanRath. As a key member of our customer-facing team, you will be responsible for managing client relationships and driving business growth.About the Role:Manage a portfolio of clients to ensure their success with our systems.Identify...