Program Director for Customer Success
3 days ago
About the Role:
The Program Director for Customer Success will be responsible for developing and implementing strategies to improve customer experiences across the entire customer journey. This will involve working closely with cross-functional teams to identify areas for improvement and develop solutions that meet customer needs.
The ideal candidate will have a strong background in program management and experience working with customers to understand their needs and expectations. They will also have excellent communication and interpersonal skills, as well as the ability to analyze data and make informed decisions.
About Rapid7
Rapid7 is committed to making a positive impact on our customers' lives and businesses. We believe in creating a secure digital world and are passionate about delivering exceptional customer experiences.
The estimated salary for this role is $150,000 - $200,000 per year, depending on location and experience.
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