Help Desk Engineer
2 weeks ago
Job Description:
">VIQU Limited seeks a highly skilled Help Desk Engineer to join our team in Bristol on a 3-month contract basis. This is a fantastic opportunity for the right candidate to work with a reputable organization and gain valuable experience.
">Key Responsibilities:
">- ">
- Provide technical support for IT issues via telephone or email">
- Triage and resolve service desk tickets using ITIL practices">
- Collaborate with the client to ensure seamless delivery of services">
- Utilize Service Now to manage tickets and track progress">
Requirements:
">To be successful in this role, you will need recent experience working in an IT service desk role within the legal sector. A strong understanding of ITIL practices, Service Now, and law firm applications such as iManage is essential.
">Benefits:
">This role offers a competitive salary, commensurate with experience, and the possibility of extension beyond the initial 3-month contract duration.
">Application Instructions:
">To apply for this position, please click here.
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