Customer Service Representative
1 day ago
We're seeking a talented individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, providing expert advice, and ensuring our customers receive the best possible service.
As a Customer Service Representative, you'll be the voice of Holiday Extras, communicating with our customers over the phone, via email, or through our online chat platform. You'll be the first point of contact for our customers, and your role will be to provide a seamless and personalized experience, resolving any issues or concerns they may have.
We're looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work in a fast-paced environment. If you're a team player who is eager to learn and grow with our company, we'd love to hear from you.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving any issues or concerns in a timely and professional manner.
- Develop in-depth knowledge of our products and services, including our range of travel extras and insurance policies.
- Work collaboratively with our team to achieve service targets and deliver a world-class customer experience.
- Participate in ongoing training and development to enhance your skills and knowledge, ensuring you're always up-to-date with the latest products and services.
- Contribute to the development of our customer service strategy, providing feedback and suggestions on how we can improve our services.
We're proud to offer a range of benefits and perks to our employees, including:
- A competitive salary and bonus scheme.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
- A range of employee benefits, including health insurance, pension scheme, and cycle-to-work scheme.
- The opportunity to work with a leading travel company, delivering exceptional customer experiences and making a real difference to our customers' lives.
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, handling multiple customer interactions simultaneously.
- Strong problem-solving skills and ability to think critically.
- Basic computer skills and familiarity with customer service software.
- A passion for delivering exceptional customer service and a commitment to ongoing learning and development.
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to our recruitment team.
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Customer Service Representative
5 days ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, providing expert advice, and ensuring our customers receive the best possible service.As a Customer Service Representative, you'll be the...
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Customer Service Representative
5 days ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, providing expert advice, and ensuring our customers receive the best possible service.As a Customer Service Representative, you'll be the...
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Customer Service Representative
4 days ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, providing expert advice, and ensuring our customers receive the best possible service.As a Customer Service Representative, you'll be the...
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Customer Service Representative
4 days ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, providing expert advice, and ensuring our customers receive the best possible service.As a Customer Service Representative, you'll be the...
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Customer Service Representative
3 days ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, providing expert advice, and ensuring our customers receive the best possible service.As a Customer Service Representative, you'll be the...
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Customer Service Representative
3 days ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, providing expert advice, and ensuring our customers receive the best possible service.As a Customer Service Representative, you'll be the...
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Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Insurance team as a Customer Service Representative. As a key member of our Contact Centre, you'll play a vital role in delivering exceptional customer experiences and helping our customers find the best products and services to enhance their holiday experience.Key ResponsibilitiesBuild strong...
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Customer Service Representative
1 week ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Insurance team as a Customer Service Representative. As a key member of our Contact Centre, you'll play a vital role in delivering exceptional customer experiences and helping our customers find the best products and services to enhance their holiday experience.Key ResponsibilitiesBuild strong...
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Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Insurance team as a Customer Service Representative. As a key member of our Contact Centre, you'll play a vital role in delivering exceptional customer experiences and helping our customers find the best products and services for their holiday needs.Key ResponsibilitiesBuild strong relationships...
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Customer Service Representative
7 days ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a talented individual to join our Insurance team as a Customer Service Representative. As a key member of our Contact Centre, you'll play a vital role in delivering exceptional customer experiences and helping our customers find the best products and services for their holiday needs.Key ResponsibilitiesBuild strong relationships...
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Customer Service Representative
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Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Insurance team as a Customer Service Representative. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and providing expert advice on our range of products and services.Key ResponsibilitiesProvide excellent...
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Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Insurance team as a Customer Service Representative. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and providing expert advice on our range of products and services.Key ResponsibilitiesProvide excellent...
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German Speaking Customer Service Representative
3 weeks ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at Holiday Extras. As a German Speaking Customer Service Representative, you will be responsible for providing exceptional customer service to our German-speaking customers, ensuring that their holiday experience is seamless and enjoyable.Key...
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German Speaking Customer Service Representative
3 weeks ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at Holiday Extras. As a German Speaking Customer Service Representative, you will be responsible for providing exceptional customer service to our German-speaking customers, ensuring that their holiday experience is seamless and enjoyable.Key...
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German Speaking Customer Service Representative
2 weeks ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at Holiday Extras. As a German Speaking Customer Service Representative, you will be responsible for providing exceptional customer service to our German-speaking customers, ensuring that their holiday experience is seamless and enjoyable.Key...
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German Speaking Customer Service Representative
2 weeks ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at Holiday Extras. As a German Speaking Customer Service Representative, you will be responsible for providing exceptional customer service to our German-speaking customers, ensuring that their holiday experience is seamless and enjoyable.Key...
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Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe are seeking a highly skilled and multilingual German Speaking Customer Service Representative to join our team at Holiday Extras. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our German-speaking customers, ensuring their holiday experience is seamless and enjoyable.Key...
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Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe are seeking a highly skilled and multilingual German Speaking Customer Service Representative to join our team at Holiday Extras. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our German-speaking customers, ensuring their holiday experience is seamless and enjoyable.Key...
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Customer Service Representative
2 weeks ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a skilled and customer-focused individual to join our Insurance team as a Contact Centre Agent. As a key member of our team, you'll play a vital role in delivering exceptional customer service and helping our customers find the best products and services to enhance their holiday experience.Key ResponsibilitiesUse your excellent...
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Customer Service Representative
2 weeks ago
Hythe, Kent, United Kingdom Holiday Extras Full timeAbout the RoleWe're seeking a skilled and customer-focused individual to join our Insurance team as a Contact Centre Agent. As a key member of our team, you'll play a vital role in delivering exceptional customer service and helping our customers find the best products and services to enhance their holiday experience.Key ResponsibilitiesUse your excellent...
