Customer Service Representative

7 days ago

Hythe, Kent, United Kingdom Holiday Extras Full time
About the Role

We're seeking a talented individual to join our Insurance team as a Customer Service Representative. As a key member of our Contact Centre, you'll play a vital role in delivering exceptional customer experiences and helping our customers find the best products and services for their holiday needs.

Key Responsibilities
  • Build strong relationships with customers through excellent communication and listening skills.
  • Use your product knowledge to provide personalized solutions and enhance customer satisfaction.
  • Work collaboratively with the team to achieve service targets and drive business growth.
  • Participate in ongoing training and development to stay up-to-date with our products and services.
What We Offer
  • A competitive salary and benefits package, including a profit share bonus scheme.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment with a focus on employee wellbeing.
  • Access to cutting-edge technology and tools to help you succeed in your role.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet service targets.
  • Product knowledge and a passion for delivering exceptional customer experiences.
  • Ability to work collaboratively as part of a team.
How to Apply

If you're a motivated and customer-focused individual looking for a new challenge, please submit your application. We look forward to hearing from you

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