Customer Service Representative

1 week ago

Hythe, Kent, United Kingdom Holiday Extras Full time
About the Role

We're seeking a talented individual to join our Insurance team as a Customer Service Representative. As a key member of our Contact Centre, you'll play a vital role in delivering exceptional customer experiences and helping our customers find the best products and services to enhance their holiday experience.

Key Responsibilities
  • Build strong relationships with customers through excellent communication and listening skills.
  • Use your product knowledge to connect customers with the right products and services.
  • Work collaboratively with the team to achieve service targets and provide a world-class service to our customers.
  • Participate in ongoing training and development to stay up-to-date with our products and services.
  • Contribute to a positive and inclusive team culture.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive team environment.
  • The chance to work with a leading travel company and make a real difference to our customers' holiday experiences.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet service targets.
  • Product knowledge and a passion for delivering exceptional customer experiences.
  • Ability to work collaboratively as part of a team.
How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to our recruitment team.

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