Customer Service Specialist

About the RoleWe are seeking a Customer Service Specialist to join our team in Bexhill. As a key member of our customer-focused environment, you will be the voice of Hastings Direct, supporting customers who are coming to the end of their current policy and want to discuss their renewal with us.

About the Role:As a Customer Service Specialist in our Retentions department, you will play a crucial role in building strong relationships with customers and resolving their queries and complaints efficiently.Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...

Job Title: Vulnerable Customer SpecialistWe are looking for a talented and detail-oriented Vulnerable Customer Specialist to join our team at Hastings Direct. In this role, you will be responsible for ensuring that all customers receive good outcomes and that risks of harm are mitigated.Your key responsibilities will include:Working with business areas to...

Hastings Direct is a fast-growing, agile digitally focused general insurance provider. As an Insurance Career Development Specialist, you will be the voice of Hastings as you support our customers who are coming to the end of their current policy and want to discuss their renewal with us.A key part of your role will be to actively listen to any customer...

Company Overview:Hastings Direct is a leading digital insurance provider with a strong commitment to customer satisfaction.We're seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team in Leicester or Bexhill-on-Sea (Hybrid). As a key member of our working group, you'll play a crucial role in ensuring that all change plans support customers in...

At Hastings Direct, we're passionate about delivering good customer outcomes and driving our growth sustainably. As a Customer Outcome Specialist, you will play a crucial role in ensuring our business practices meet regulatory requirements and drive customer satisfaction.This is an exciting opportunity to work closely with various business areas, gathering...

This role involves delivering a first-rate customer experience. As a customer service representative, you will engage with customers who are looking to renew their policies, ensuring they understand the changes and are comfortable with their new quote. You will need to discuss our products confidently, provide accurate information, and address any concerns...

About Tesco PartnersWe're proud to be a part of the Tesco family, serving our customers and communities with a passion for delivering exceptional shopping experiences. Our vision is to become every customer's favourite way to shop, whether they are at home or on-the-go.Job DescriptionAs a Customer Care Colleague, you will play a vital role in helping us...

**Customer Representative Opportunity**At Hastings Direct, we're seeking a dedicated individual to join our Retentions department as a Customer Representative. This role offers the chance to develop a career in Insurance and work with customers to resolve their queries, providing exceptional service and support.Key Responsibilities:Deliver outstanding...

Job SummaryHastings Direct is looking for a skilled Leads and Customer Advocacy Specialist to join our team in Leicester or Bexhill-on-Sea.About Us:We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.About You:You will be responsible for identifying and developing leads to drive business growth.You will...

Job Summary:We are seeking a highly motivated and experienced Customer Service Specialist to join our Retentions department. The ideal candidate will have excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service.The successful candidate will be responsible for resolving customer queries and complaints...

We're Hastings Direct, a pioneering digital insurance provider on a mission to become the UK's leading insurer.Our 4Cs principles prioritize creating the right culture and equipping colleagues with the necessary tools to excel, resulting in good outcomes for customers and sustainable business growth.This exciting opportunity involves overseeing claims...

Job OverviewHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.About the RoleWe're looking for a skilled Customer Conduct Lead to join our team in Leicester or...

Job DescriptionWe are seeking an experienced Customer Support Team Lead to join our team at Hastings Direct. This role is based in Leicester or Bexhill-on-Sea, with a hybrid working arrangement.About the Role:We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.We've made huge investments in our data and...

About UsHastings Direct is a digital insurance provider with a growing unsecured lending business. Our competitive product offers customers guaranteed eligibility and real rates through price comparison websites.We're looking for customer-focused individuals to join our lending team, where you'll be responsible for managing inbound queries from point of...

The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience and location.Job DescriptionKey Responsibilities:Prepare and serve Subway sandwichesMaintain food storage and preparation areas according to Health & Safety and Audit standardsTill OperatorMonitor stock levelsCheck in deliveriesComplete daily and weekly cleaning...

Key ResponsibilitiesAs a Pharmacy Dispensing Assistant with Sales Assistant at Tesco Partners, your key responsibilities will include:Dispensing medications accurately and efficiently, ensuring that all prescriptions are filled correctly and promptly.Providing excellent customer service to our shoppers, responding to their queries and concerns in a...

Role OverviewWe are seeking a highly skilled Customer Conduct Lead to join our team at Hastings Direct. In this role, you will be responsible for ensuring the company's compliance with regulatory requirements, particularly in relation to Consumer Duty regulations and vulnerability guidance.About UsHastings Direct is a digital insurance provider with...

Unlock Your Potential in a Dynamic Customer-Focused RoleWe are seeking an exceptional customer service professional to join our team as a Customer Representative. This exciting opportunity will involve working with customers who are approaching the end of their current insurance policy and need guidance on renewal options.Key Responsibilities:Actively listen...

Job DescriptionAs a Customer Representative at Hastings Direct, you will be responsible for assisting customers with their insurance queries and concerns.Training for this role will involve both theoretical and experiential learning in the classroom, followed by practical application in the Academy.You will have the opportunity to develop your skills and...