Customer Service Advocate for Insurance Renewals

Job OverviewThis Insurance Renewal Advisor role is an excellent opportunity for individuals with strong customer service skills to develop a career in the world of insurance. In this position, you will actively listen to customer queries, work with them to fact-find and understand any changes to their policy details and circumstances, and then utilize your...

Unlock Your PotentialWe're looking for a talented Customer Service Representative to join our team in Bexhill. As a Customer Experience Advocate, you'll play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.About the RoleYou'll be handling inbound calls from customers who are interested...

OverviewWe are seeking a skilled Customer Representative to join our Retentions department in the insurance industry.Salary and BenefitsThe successful candidate will receive a competitive salary of £24,500 per annum, plus benefits including up to 5% annual discretionary bonus, 25 days holiday and bank holidays equivalent, buy and sell up to 5 days, tech...

Hastings Direct is a fast-growing, agile digitally focused general insurance provider. As an Insurance Career Development Specialist, you will be the voice of Hastings as you support our customers who are coming to the end of their current policy and want to discuss their renewal with us.A key part of your role will be to actively listen to any customer...

Customer Representative RoleWe are seeking a Customer Representative to join our Retentions department at Hastings Direct. The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.Key ResponsibilitiesAct as the voice of Hastings Direct, supporting...

Hastings Direct is seeking a Customer Service Representative to join our busy team within a customer-focused environment. The successful candidate will support our customers who are coming to the end of their current policy and want to discuss their renewal with us.A key aspect of this role will be to actively listen to customer queries and work with them to...

This role involves delivering a first-rate customer experience. As a customer service representative, you will engage with customers who are looking to renew their policies, ensuring they understand the changes and are comfortable with their new quote. You will need to discuss our products confidently, provide accurate information, and address any concerns...

About the RoleWe are seeking a Customer Service Specialist to join our team in Bexhill. As a key member of our customer-focused environment, you will be the voice of Hastings Direct, supporting customers who are coming to the end of their current policy and want to discuss their renewal with us.

As a Policy Renewal Advisor at Hastings Direct, you will have the opportunity to develop a career in the world of Insurance. Our fantastic Bexhill office is next to the seafront and only a short walk away from Collington station.You will be responsible for actively listening to customer queries and working with them to fact find and understand any changes to...

About UsWe focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training, and development you need.BenefitsAttractive salary based on experience: £65,000 - £80,000 per annum.Flexible working approach, including days...

​Develop a Career in Insurance with Hastings DirectWe are seeking a Customer Representative to join our Retentions department, where you will have the opportunity to develop a career in the world of insurance. During the first five weeks of training, you will learn both theoretical and experiential skills in the classroom. In weeks six and seven, you will...

We are seeking an exceptional Customer Service Representative to join our team at Hastings Direct, a leading digital insurance provider in the UK.As a Customer Service Representative, you will play a vital role in delivering a high-quality customer experience by explaining our insurance products simply and clearly, ensuring customers get the right cover, and...

Customer Service Role OverviewAt Hastings Direct, we're looking for a part-time Customer Service Representative to join our team. As a key member of our contact centre, you'll be responsible for delivering exceptional customer experiences and providing accurate information to our customers.Key Responsibilities:Handle customer inquiries and resolve issues in...

About Hastings DirectHastings Direct is a leading digital insurance provider in the UK, committed to delivering exceptional customer service and support.Job DescriptionWe are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to join our team as an Insurance Claims Handler. The successful candidate will be responsible for managing a portfolio of...

Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing accurate information about our products and services.Key...

Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a key member of our Customer Service team, you will be responsible for handling inbound calls from customers who are interested in our policies or wish to make changes to their existing ones.Key Responsibilities:Handle customer...

About UsWe're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.Our CultureWe focus on getting it right for our colleagues, customers, company, and community. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver...

We are seeking a skilled Customer Service Representative to join our team at Hastings Direct, located in Bexhill. As a member of our team, you will be handling inbound calls from customers who are interested in one of our policies or wish to make changes to an existing one.With excellent communication and problem-solving skills, you will use your knowledge...

Role OverviewWe are seeking a skilled Customer Representative to join our Retentions department at Hastings Direct. As a key member of our team, you will be responsible for actively listening to customer queries, fact-finding, and providing tailored solutions to meet their insurance needs.Key ResponsibilitiesDeliver exceptional customer service by listening...

We're Hastings Direct, a pioneering digital insurance provider on a mission to become the UK's leading insurer.Our 4Cs principles prioritize creating the right culture and equipping colleagues with the necessary tools to excel, resulting in good outcomes for customers and sustainable business growth.This exciting opportunity involves overseeing claims...