Customer Service Ambassador

1 day ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

**Customer Representative Opportunity**

At Hastings Direct, we're seeking a dedicated individual to join our Retentions department as a Customer Representative. This role offers the chance to develop a career in Insurance and work with customers to resolve their queries, providing exceptional service and support.

Key Responsibilities:
  • Deliver outstanding customer experiences through effective query resolution
  • Communicate clearly and concisely regarding policies and procedures
Career Development:

We provide a comprehensive training program that covers both theoretical and practical learning in the classroom, followed by hands-on experience in Academy where you'll apply your skills to assist our customers directly.

**Salary:** **$45,000 - $60,000 per annum**

What We Offer:
  • A competitive salary range of $45,000 - $60,000 per annum
  • Ongoing support and development opportunities

Estimated Salary Range: **$52,500** per year (based on a **$55,000** average)

Hastings Direct values its employees' growth and well-being, offering a supportive environment to thrive in your new role.

As a valued member of our team, you will have access to ongoing training, mentorship, and opportunities for advancement. With a strong focus on teamwork and collaboration, you will be part of a dynamic and supportive environment that fosters professional growth and development.

Our comprehensive benefits package includes:

  • An estimated annual salary of $52,500 (based on an average of $55,000)
  • Ongoing support and development opportunities

Please note that this is a general overview of the position and may be subject to change.



  • Bexhill, East Sussex, United Kingdom Subway Full time

    About the JobWe are seeking a skilled Food Service Ambassador to join our team at Subway. As a key member of our food preparation team, you will be responsible for maintaining a clean and safe working environment while delivering excellent customer service.


  • Bexhill, East Sussex, United Kingdom Tesco Partners Full time

    OverviewWe are a forward-thinking organization dedicated to delivering exceptional customer experiences. Our colleagues play a vital role in ensuring our customers receive the best possible service.


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    This role involves delivering a first-rate customer experience. As a customer service representative, you will engage with customers who are looking to renew their policies, ensuring they understand the changes and are comfortable with their new quote. You will need to discuss our products confidently, provide accurate information, and address any concerns...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the RoleThis is an exciting opportunity for someone to develop a career in the insurance industry as a Customer Service Specialist.As a Customer Service Specialist, you will be responsible for actively listening to customer queries, working with them to fact find and understand any changes to their policy details and circumstances.You will utilize...


  • Bexhill, East Sussex, United Kingdom Tesco Partners Full time

    About Tesco PartnersWe're proud to be a part of the Tesco family, serving our customers and communities with a passion for delivering exceptional shopping experiences. Our vision is to become every customer's favourite way to shop, whether they are at home or on-the-go.Job DescriptionAs a Customer Care Colleague, you will play a vital role in helping us...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a Customer Service Specialist to join our team in Bexhill. As a key member of our customer-focused environment, you will be the voice of Hastings Direct, supporting customers who are coming to the end of their current policy and want to discuss their renewal with us.


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Hastings Direct is a fast-growing, agile digitally focused general insurance provider. As an Insurance Career Development Specialist, you will be the voice of Hastings as you support our customers who are coming to the end of their current policy and want to discuss their renewal with us.A key part of your role will be to actively listen to any customer...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:As a Customer Service Specialist in our Retentions department, you will play a crucial role in building strong relationships with customers and resolving their queries and complaints efficiently.Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    We're Hastings Direct, a pioneering digital insurance provider on a mission to become the UK's leading insurer.Our 4Cs principles prioritize creating the right culture and equipping colleagues with the necessary tools to excel, resulting in good outcomes for customers and sustainable business growth.This exciting opportunity involves overseeing claims...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job OverviewHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.About the RoleWe're looking for a skilled Customer Conduct Lead to join our team in Leicester or...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About UsHastings Direct is a digital insurance provider with a growing unsecured lending business. Our competitive product offers customers guaranteed eligibility and real rates through price comparison websites.We're looking for customer-focused individuals to join our lending team, where you'll be responsible for managing inbound queries from point of...


  • Bexhill, East Sussex, United Kingdom Tesco Partners Full time

    Key ResponsibilitiesAs a Pharmacy Dispensing Assistant with Sales Assistant at Tesco Partners, your key responsibilities will include:Dispensing medications accurately and efficiently, ensuring that all prescriptions are filled correctly and promptly.Providing excellent customer service to our shoppers, responding to their queries and concerns in a...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Unlock Your Potential in a Dynamic Customer-Focused RoleWe are seeking an exceptional customer service professional to join our team as a Customer Representative. This exciting opportunity will involve working with customers who are approaching the end of their current insurance policy and need guidance on renewal options.Key Responsibilities:Actively listen...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job DescriptionAs a Customer Representative at Hastings Direct, you will be responsible for assisting customers with their insurance queries and concerns.Training for this role will involve both theoretical and experiential learning in the classroom, followed by practical application in the Academy.You will have the opportunity to develop your skills and...


  • Bexhill, East Sussex, United Kingdom Mitie Full time

    Job SummaryWe are seeking a skilled Retail Security Officer to join our team at Mitie. As a key member of our retail security team, you will play a crucial role in ensuring the safety and security of our clients' premises.Deliver exceptional customer service and create a safe shopping environment by:Providing industry leading customer service to exceed...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job Summary:We are seeking a highly motivated and experienced Customer Service Specialist to join our Retentions department. The ideal candidate will have excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service.The successful candidate will be responsible for resolving customer queries and complaints...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job OverviewWe are seeking a dedicated individual to lead our efforts in supporting customers in vulnerable circumstances. As a Vulnerable Customers Lead, you will play a critical role in ensuring that our company provides excellent service and care to those who need it most.About the RoleThis is an exciting opportunity to join our team at Hastings Direct...


  • Bexhill, East Sussex, United Kingdom Tesco Partners Full time

    Your Role:You will help our shoppers every day by serving them better.This role is perfect for those looking for stability or flexibility to suit their lifestyle, or the opportunity to progress their career.We are passionate about providing excellent customer service and knowledgeable about the products we sell.You will put into practice the training you...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job Title: Vulnerable Customer SpecialistWe are looking for a talented and detail-oriented Vulnerable Customer Specialist to join our team at Hastings Direct. In this role, you will be responsible for ensuring that all customers receive good outcomes and that risks of harm are mitigated.Your key responsibilities will include:Working with business areas to...


  • Bexhill, East Sussex, United Kingdom Tesco Partners Full time

    About the RoleThis is an exciting opportunity for a Customer Care Colleague to join our dynamic team at Tesco Partners. As a key member of our store support team, you will be responsible for providing top-notch customer service and contributing to a positive shopping environment.