Customer Service Representative

23 hours ago


Bexhill, East Sussex, United Kingdom Tesco Partners Full time
About Tesco Partners

We're proud to be a part of the Tesco family, serving our customers and communities with a passion for delivering exceptional shopping experiences. Our vision is to become every customer's favourite way to shop, whether they are at home or on-the-go.

Job Description

As a Customer Care Colleague, you will play a vital role in helping us achieve this goal. Your primary responsibility will be to provide excellent customer service, ensuring that every shopper has a positive experience in our stores. You'll work closely with your colleagues to create a welcoming and inclusive environment, where everyone feels valued and respected.

Key Responsibilities:
  • Deliver outstanding customer service, responding to queries and resolving issues promptly and professionally.
  • Work collaboratively with colleagues to maintain a clean, safe, and well-organized store environment.
  • Contribute to achieving sales targets by promoting products and services effectively.
What We Offer

At Tesco Partners, we believe in investing in our colleagues' futures. That's why we offer a competitive salary, starting from £12 per hour, as well as a range of benefits designed to support your well-being and career development. These include:

  • A minimum of 20 days' annual leave, plus Bank Holidays, increasing to 22 days after one year of service.
  • Life insurance, providing financial protection for you and your loved ones.
  • An award-winning pension scheme, with employer matching contributions up to 7%.
  • Colleague Clubcard discounts, offering exclusive savings on groceries and other products.


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    This role involves delivering a first-rate customer experience. As a customer service representative, you will engage with customers who are looking to renew their policies, ensuring they understand the changes and are comfortable with their new quote. You will need to discuss our products confidently, provide accurate information, and address any concerns...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    **Customer Representative Opportunity**At Hastings Direct, we're seeking a dedicated individual to join our Retentions department as a Customer Representative. This role offers the chance to develop a career in Insurance and work with customers to resolve their queries, providing exceptional service and support.Key Responsibilities:Deliver outstanding...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Hastings Direct is a fast-growing, agile digitally focused general insurance provider. As an Insurance Career Development Specialist, you will be the voice of Hastings as you support our customers who are coming to the end of their current policy and want to discuss their renewal with us.A key part of your role will be to actively listen to any customer...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job DescriptionAs a Customer Representative at Hastings Direct, you will be responsible for assisting customers with their insurance queries and concerns.Training for this role will involve both theoretical and experiential learning in the classroom, followed by practical application in the Academy.You will have the opportunity to develop your skills and...


  • Bexhill, East Sussex, United Kingdom East Sussex Healthcare NHS Trust Full time

    East Sussex Healthcare NHS Trust is currently looking for an experienced professional to fill the role of Outpatient Booking Service Representative. As an Appointments Clerk Specialist, you will be responsible for managing bookings, coordinating schedules, and ensuring seamless patient flow.This position requires strong communication and interpersonal...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Unlock Your Potential in a Dynamic Customer-Focused RoleWe are seeking an exceptional customer service professional to join our team as a Customer Representative. This exciting opportunity will involve working with customers who are approaching the end of their current insurance policy and need guidance on renewal options.Key Responsibilities:Actively listen...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the RoleThis is an exciting opportunity for someone to develop a career in the insurance industry as a Customer Service Specialist.As a Customer Service Specialist, you will be responsible for actively listening to customer queries, working with them to fact find and understand any changes to their policy details and circumstances.You will utilize...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job OverviewWe are seeking a dedicated individual to lead our efforts in supporting customers in vulnerable circumstances. As a Vulnerable Customers Lead, you will play a critical role in ensuring that our company provides excellent service and care to those who need it most.About the RoleThis is an exciting opportunity to join our team at Hastings Direct...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a Customer Service Specialist to join our team in Bexhill. As a key member of our customer-focused environment, you will be the voice of Hastings Direct, supporting customers who are coming to the end of their current policy and want to discuss their renewal with us.


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:As a Vulnerable Customer Advocate at Hastings Direct, you'll work closely with representatives across the business to align change plans and manage risks. Your expertise will be invaluable in creating a network of champions to support colleagues with complex cases.In this challenging yet rewarding position, you'll produce assessments and...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job SummaryThis role is responsible for leading the working group of representatives across the business, ensuring that all change plans to support customers in vulnerable circumstances are aligned, risks and dependencies are managed, and learnings are shared.You will create a network of vulnerable customer champions across the business to ensure that...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:As a Customer Service Specialist in our Retentions department, you will play a crucial role in building strong relationships with customers and resolving their queries and complaints efficiently.Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    We're Hastings Direct, a pioneering digital insurance provider on a mission to become the UK's leading insurer.Our 4Cs principles prioritize creating the right culture and equipping colleagues with the necessary tools to excel, resulting in good outcomes for customers and sustainable business growth.This exciting opportunity involves overseeing claims...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job OverviewHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.About the RoleWe're looking for a skilled Customer Conduct Lead to join our team in Leicester or...


  • Bexhill, East Sussex, United Kingdom Tesco Partners Full time

    About Us:We aim to become every customer's favourite way to shop, whether they are at home or on the move.Our core purpose is 'Serving our customers, communities, and planet a little better every day'. This means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.Diversity, equity,...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About UsHastings Direct is a digital insurance provider with a growing unsecured lending business. Our competitive product offers customers guaranteed eligibility and real rates through price comparison websites.We're looking for customer-focused individuals to join our lending team, where you'll be responsible for managing inbound queries from point of...


  • Bexhill, East Sussex, United Kingdom Tesco Partners Full time

    Key ResponsibilitiesAs a Pharmacy Dispensing Assistant with Sales Assistant at Tesco Partners, your key responsibilities will include:Dispensing medications accurately and efficiently, ensuring that all prescriptions are filled correctly and promptly.Providing excellent customer service to our shoppers, responding to their queries and concerns in a...


  • Bexhill, East Sussex, United Kingdom Mitie Full time

    Job SummaryWe are seeking a skilled Retail Security Officer to join our team at Mitie. As a key member of our retail security team, you will play a crucial role in ensuring the safety and security of our clients' premises.Deliver exceptional customer service and create a safe shopping environment by:Providing industry leading customer service to exceed...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Customer Support ExpertWe are seeking a highly skilled and experienced individual to join our team as a Customer Support Expert.In this role, you will provide exceptional customer service and support, develop strong relationships with customers and colleagues, and solve complex problems and resolve customer complaints.Responsibilities:Respond to customer...


  • Bexhill, East Sussex, United Kingdom Outmanage Limited Full time

    Outmanage Limited is seeking an experienced security guard to join our team at OMS Group. The successful candidate will be responsible for providing security services to our client's site in Bexhill on Sea, East Sussex.We offer a competitive salary range of £25,000 to £30,000 per annum, based on experience. Our comprehensive benefits package includes...